PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
Timeline
TOOLS
KEY ACHIEVEMENTS

OREOFE ADENIYI

Medavie Blue Cross
1
Certification
14
years of professional experience

Results-driven Certified Scrum Master (CSM) and Certified Business Analysis Professional (CBAP) with over 10 years of experience in delivering digital products and leading Agile teams across healthcare, government, and energy sectors. Expertise in managing product backlogs, defining roadmaps, facilitating Scrum ceremonies, and collaborating with cross-functional teams to drive business transformation and customer-centric solutions.

Work History

Scrum Master / Business Analyst

4 Years 9 Months
Medavie Blue Cross | 11.2021 - Current
  • Serve as Scrum Master for three cross-functional Agile teams comprising over 30 members, including Product Owners, Business Analysts, Developers, QA Analysts, Data Engineers, Solution Architects, and Project Managers, supporting enterprise Data Warehouse, conversion and Claims Processing initiatives.
  • Facilitate all Scrum ceremonies, including Sprint Planning, Daily Scrums, Sprint Reviews, Sprint Retrospectives, Backlog Refinement, and Defect Triage for teams operating on a three-week sprint cadence, ensuring predictable delivery of high-value product increments.
  • Optimized team workflow by migrating project tracking data from legacy tools to Salesforce Agile Accelerator
  • Apply SAFe Agile principles to coordinate work across multiple Agile teams, manage dependencies, and align sprint objectives with broader program and business goals.
  • Coached teams on Agile and Scrum best practices, servant leadership, estimation techniques, backlog refinement, and continuous improvement, fostering self-organizing, high-performing teams.
  • Partner with Product Owners to manage and prioritize a product backlog of over 120 user stories, ensuring stories are well-defined with clear acceptance criteria and aligned with business priorities.
  • Created and maintained Jira dashboards, burndown charts, sprint metrics, velocity reports, and team performance dashboards, enhancing data-driven decision-making.
  • Gather, analyze, and document business and system requirements while translating business needs into user stories and functional specifications.
  • Develop Business Process Model and Notation (BPMN) process flows to document current-state and future-state business processes, identify improvement opportunities, and support solution design.
  • Facilitated stakeholder workshops, process discovery sessions, and requirements elicitation meetings, ensuring alignment between business and technical teams.
  • Support User Acceptance Testing (UAT), System Testing, and production releases by ensuring delivered functionality meets business objectives.
  • Investigate production incidents using SQL and IT service management systems, perform root cause analysis, and collaborate with technical teams to implement sustainable solutions.

Key Achievements

  • Reduced delivery time by 30% through Agile coaching and process improvements.
  • Improved sprint velocity by eliminating blockers and enhancing team collaboration.
  • Successfully supported multiple enterprise conversion and reporting initiatives.
  • Managed and prioritized a backlog of over 120 user stories while ensuring alignment with business priorities.
  • Successfully facilitated Agile delivery for large-scale enterprise initiatives involving more than 30 cross-functional team members, improving collaboration, transparency, and delivery predictability across multiple workstreams.

Scrum Master

Organigram Inc. | 10.2021 - 10.2021
  • Facilitated Scrum ceremonies for three Agile teams, enhancing collaboration and alignment on project goals.
  • Collaborated with Product Owners to prioritize product backlogs, ensuring delivery of high-value features.
  • Protected Scrum teams from external distractions to maximize delivery performance.
  • Shielded Scrum teams from external distractions, enabling focused and uninterrupted delivery cycles.

Senior Business Analyst

1 Month
ExxonMobil | 08.2021 - 09.2021
  • Led process improvement initiatives.
  • Coached and empowered teams, enabling them to be high performing through self-organization and cross-functionality.
  • Organized and led stakeholder meetings to discuss project updates.
  • Performed business reporting and product variation analysis.
  • Coordinated inventory and oil loss investigations.
  • Managed cross-functional team collaboration using Miro.

Business Analyst

2 Years 3 Months
ExxonMobil | 04.2019 - 07.2021
  • Collected functional and non-functional requirements to ensure alignment with business goals.
  • Conducted business process mapping using Microsoft Visio.
  • Facilitated collaboration and communication within Agile and Waterfall project teams to enhance efficiency.
  • Performed extensive data analysis and reporting.
  • Reduced oil loss by 25% through improved analytical processes.
  • Organized and maintained business documentation on SharePoint for streamlined access and version control.
  • Collaborated with business stakeholders to create BPMN models using Microsoft Visio, documenting workflows, identifying process gaps, and recommending enhancements for operational efficiency.

Key Accomplishments:

  • Recognized for applying strong problem-solving and critical-thinking skills to identify process improvement opportunities, implementing initiatives that eliminated delays in customer invoice processing and significantly improved overall operational efficiency.
  • Recognized for demonstrating exceptional communication and presentation skills by delivering a clear, engaging, and informative cybersecurity presentation during a team meeting, increasing awareness of cybersecurity best practices.
  • Developed comprehensive Standard Operating Procedures (SOPs) for key roles that were adopted across the team, reducing error rates by 30% while streamlining onboarding and minimizing the time and resources required to train new employees.

Customer Service Professional

11 Months
Purolator Inc. | 05.2018 - 04.2019
  • Managed customer inquiries by providing accurate and timely resolutions to enhance satisfaction.
  • Coordinated with customers to arrange pick-up schedules, monitor package status, and ensure timely delivery without complications.
  • Collaborated with various call center departments to enhance customer service experience.
  • Administered customer record maintenance and executed credit card payment processing to ensure accuracy and efficiency.

Key Accomplishment:

Honored as Employee of the Month for December 2018, reflecting commitment to excellence and teamwork.

Product Owner

6 Years
National Bureau of Statistics | 03.2012 - 03.2018
  • Defined product vision, strategy, and roadmap for national statistical products.
  • Managed and prioritized enterprise product backlogs.
  • Created Epics, Features, User Stories, and Acceptance Criteria.
  • Led Sprint Planning, Product Reviews, Backlog Refinement, and Product Demonstrations.
  • Collaborated with developers, Scrum Masters, UX designers, statisticians, economists, and policymakers.
  • Defined KPIs and product success metrics.
  • Coordinated development of census, survey, and reporting platforms.
  • Validated releases through User Acceptance Testing.
  • Managed stakeholder expectations across multiple government departments.
  • Prioritized features according to customer value, compliance requirements, and strategic objectives.

Key Achievements

  • Delivered a national statistical reporting platform that reduced report generation time by 40%.
  • Improved stakeholder satisfaction by 30%.
  • Reduced manual data errors by 35% through automated validation processes.

Education

Postgraduate Diploma - Information Technology – Business Analysis

New Brunswick Community College | Moncton, NB | 06-2019

Bachelor of Science - Economics

Babcock University | Nigeria | 06-2007

Skills

Scrum Framework
SAFe Agile Framework
Kanban Framework
Agile Coaching
Cross-functional Team Leadership
Sprint Planning
Program Increment (PI) Planning
Risk & Dependency Management
Agile Metrics & Reporting
Business Process Modeling (BPMN)
Stakeholder Engagement & Collaboration
Requirements Gathering & Analysis
User Story Creation and Acceptance Criteria
Product Vision & Strategy
Product Roadmap Development
Backlog Management & Prioritization
UAT Coordination
Change Management
Data Analysis
Jira Administration
CRM Workflow Optimization
Product Roadmap Development
Backlog Management & Prioritization
UAT Coordination
Change Management
Data Analysis
Jira Administration
Product Roadmap Development
Backlog Management & Prioritization
UAT Coordination
Change Management
Data Analysis
Jira Administration
Product Roadmap Development
Backlog Management & Prioritization
UAT Coordination
Change Management
Data Analysis
Jira Administration

Certification

  • Certified Business Analysis Professional (CBAP)
  • Certified ScrumMaster (CSM)
  • Ultimate Product Owner Certification (Udemy)
  • Salesforce Administrator (In progress)

Timeline

Scrum Master / Business Analyst

Medavie Blue Cross
11.2021 - CurrentRead More

Scrum Master

Organigram Inc.
10.2021 - 10.2021Read More

Senior Business Analyst

ExxonMobil
08.2021 - 09.2021Read More

Business Analyst

ExxonMobil
04.2019 - 07.2021Read More

Customer Service Professional

Purolator Inc.
05.2018 - 04.2019Read More

Product Owner

National Bureau of Statistics
03.2012 - 03.2018Read More

New Brunswick Community College

Postgraduate Diploma from Information Technology – Business Analysis
Read More

Babcock University

Bachelor of Science from Economics
Read More

TOOLS

  • Jira
  • Salesforce
  • Miro
  • Azure DevOps
  • SQL
  • Power BI
  • SAP
  • Clarity
  • Microsoft Visio
  • Microsoft Project
  • SharePoint
  • Excel
  • PowerPoint
  • Word
  • AI Tools

KEY ACHIEVEMENTS

  • 10+ years of Agile leadership, Product Ownership and Business Analysis experience.
  • Led Scrum ceremonies for multiple Agile teams.
  • Reduced software delivery time by 30%.
  • Managed enterprise product backlogs exceeding 120 user stories.
  • Delivered a national digital reporting platform that reduced reporting time by 40%.
  • Improved stakeholder satisfaction by 30%.
  • Reduced operational data errors by 35%.
  • Reduced oil loss by 25% through data-driven process improvements.
  • Awarded for excellent communication and customer service skills, process improvement initiatives and team work.
OREOFE ADENIYI