Ore Cantu
La Mesa
Summary
Military professional with experience supervising and managing teams. Highly motivated with 9 years of experience and achievements, including numerous medals and awards throughout my career. Actively seeks additional responsibilities and resolves problems quickly and efficiently. Strong leader who demonstrates the project management skills required to effectively meet organizational goals on time and on budget.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Freight Team Member
Home Depot
San Antonio
2024.09 - 2025.05
- Reviewed labeling and stocking of on-shelf inventory to verify correct pricing and content information displayed to customers.
- Can efficiently work on a Ballymore electric ladder.
- Assisted with unloading incoming deliveries and loading outgoing shipments manually and with use of dollies and carts.
- Managed organization and product flow through stockroom areas, designating areas for various inventory types to optimize ease and economy of transportation.
- Eliminated safety hazards in loading and work areas, removed physical obstructions to truck access and identified slick or icy surfaces and precarious stacking or positioning.
- Received freight shipments at loading dock and ground-level bays, guiding truck drivers to doorways, installing ramps and providing dollies when necessary.
- Operated pallet jack to transport goods within warehouse efficiently.
- Provided excellent customer service to ensure satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Student Management coordinator
PQC
San Antonio
2024.03 - 2024.09
- Tracked/accounted for Personnel Reliability Program qualified and non-qualified RPR candidates.
- Utilized the Transaction Online Processing System to input transfer data/information and to submit request for per diem, travel advances (DTS), and other required documents related to student transfer.
- Managed the Student Sponser Program.
- Performed duties as Sponsor Coordinator, including the preparation and distribution of sponsorship information and packages, and ensuring that all students are assigned sponsors prior to detachment.
- Provided pay and leave support to students utilizing Master Military Pay Account and Navy Standard Integrated Personnel System.
- Submitted PRP to Salesforce for students' travel.
- Provided in-person customer service to students.
- Provided administrative support to management team members.
- Guided students in handling difficult or complex problems.
Petty Officer Second Class
United States Navy, USN
Joint Base Pearl Harbor-Hickam
2014.01 - 2023.12
- Worked to increase office productivity and create an organized environment.
- Used advanced software programs and helped to maintain strong communication among colleagues.
- Maintained the office schedule and prioritized tasks.
- Recommended products and services to members and accurately explained details of services offered.
- Cross-trained and provided back-up for other customer service representatives when needed.
- Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Maintained cleanliness and presentation of member service area and marketing information.
- Assisted members with account problems. Dedicated to continuously improving service abilities and product knowledge.
- Effectively used my management skills to complete all front desk operations in a timely manner.
Education
Some College (No Degree) - Hospitality Management
Bellevue University
Bellevue, Nebraska, NESkills
- Customer service
- Inventory management
- Data entry
- Hazardous materials handling
- Pallet jack operation
- Pallet jack safety
- Computer skills
- First Aid/CPR
- Data management
- Microsoft Word
- Teamwork and collaboration
- Security Operations
- Cash Management
Certification
First aid certification
Electric Jack
Ballymore
Electric Jack
Ballymore
Timeline
Freight Team Member
Home Depot
2024.09 - 2025.05
Student Management coordinator
PQC
2024.03 - 2024.09
Petty Officer Second Class
United States Navy, USN
2014.01 - 2023.12
Some College (No Degree) - Hospitality Management
Bellevue University