Oraine Bowers
Edmonton,Alberta
Summary
Dependable laborer with a strong work ethic and a proven track record in outdoor environments. Expertise in landscaping and constructing basic outdoor features, consistently delivering projects that meet client specifications. Recognized for punctuality and resilience, thriving in diverse weather conditions. Aiming to leverage skills to contribute to larger-scale landscaping projects.
Overview
7
7
years of professional experience
Work History
Landscaper
Harris Lawn and Gardening Services
Montego Bay, Jamaica
02.2024 - 09.2024
- Applied fertilizers and pesticides according to safety regulations.
- Pruned and trimmed trees and shrubs with shears and pruning saws.
- Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
- Maintained or repaired tools or equipment for safety and longevity.
Car Wash Attendant
The Mobile Car Wash
Montego Bay, Jamaica
11.2023 - 01.2024
- Greeted customers and answered questions regarding services offered.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Performed basic maintenance checks on equipment used in the car wash process.
- Cleaned interior and exterior of vehicles using cleaning products and tools such as vacuums, brushes, towels, sponges.
- Adhered to all safety protocols and guidelines to prevent accidents.
- Worked closely with team members to ensure efficient service delivery.
- Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
- Applied soap solution, scrubbed cars manually where necessary.
- Applied wax, polish, and other finishing products for added shine and protection.
- Dried vehicles using towels and air blowers to prevent water spots.
- Kept a record of daily transactions and customer feedback.
- Vacuumed interiors, cleaned windows, and dusted dashboards for a complete clean.
- Ensured all safety protocols were followed during the car wash process.
- Maintained a clean, organized, and safe work environment.
- Cleaned wheels, tires, hub caps, and wheel covers to protect wheels and wheel components from deterioration.
Collections Agent
Segroso Caribbean
Montego Bay, Jamaica
11.2022 - 10.2023
- Created repayment plans based on account holders' financial status and repayment abilities.
- Notified customers of delinquent accounts with attempt to collect outstanding amounts.
- Negotiated rates with customers and entered payments into accounting system.
- Processed payments and refunds quickly to maximize efficiency and meet performance targets.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Identified opportunities for improved efficiency in the collections process.
- Negotiated credit extensions to assist customers in paying overdue accounts.
- Maintained accurate records of collection activities in database system.
- Spoke with customers to learn reasons for overdue payments and to review terms of credit contract.
- Conducted skip tracing activities to locate delinquent customers.
- Recorded and updated customer personal accounts with accurate contact information.
- Accepted and processed customer payments and applied toward account balances.
- Followed fair debt practices and regulatory guidelines when managing collections process.
- Developed and maintained strong relationships with clients to facilitate payment collections.
- Monitored overdue accounts using automated information systems.
- Developed collection methods to achieve or exceed company financial goals.
- Processed payments over phone and set up recurring drafts.
- Resolved billing discrepancies and customer credit issues.
- Maintained accurate records of all customer contact attempts and account updates in the database system.
- Negotiated payment plans with delinquent account holders to facilitate debt resolution.
- Identified past due accounts and contacted account holders to arrange payment.
Ramp Agent
Sangster's International Airport
Montego Bay, Jamaica
02.2018 - 02.2019
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Maintained clear communication with team members and supervisors using radios and hand signals.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Implemented company policies regarding baggage handling and customer service.
- Worked closely with air traffic control personnel to coordinate safe movement of planes on the taxiway.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Assisted passengers with special needs or requests regarding their baggage.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Worked in various weather conditions to ensure continuous airport operations.
- Updated and maintained accurate records of baggage and cargo handling activities.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Managed baggage sorting and routing to correct flights and baggage claim areas.
Education
High School Diploma -
Cornwall College
Montego Bay, Jamaica07-2004
Skills
- Attention to detail
- Yard mowing
- Grounds maintenance
- Repairing wall surfaces
- Debt management
- Repayment negotiations
- Billing and collections best practices
- Truck loading
- Painting and finishing
Languages
English
Full Professional
Affiliations
Sound Recording Engineer and Vocalist in the music Industry.
References
References available upon request.
Timeline
Landscaper
Harris Lawn and Gardening Services
02.2024 - 09.2024
Car Wash Attendant
The Mobile Car Wash
11.2023 - 01.2024
Collections Agent
Segroso Caribbean
11.2022 - 10.2023
Ramp Agent
Sangster's International Airport
02.2018 - 02.2019
High School Diploma -
Cornwall College
Similar Profiles
Samuel PontinSamuel Pontin
Gardening and Tree Services Professional at PLC Gardening and Tree ServicesGardening and Tree Services Professional at PLC Gardening and Tree Services
Kantisha DanielKantisha Daniel
Cleaner/Supervisor at Roy Boiiz Cleaning and Gardening ServicesCleaner/Supervisor at Roy Boiiz Cleaning and Gardening Services
Oscar LeeOscar Lee
Landscape Gardener at Lee's Gardening and Maintenance ServicesLandscape Gardener at Lee's Gardening and Maintenance Services