Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Volunteer Experience
Languages
Volunteer Experience
Timeline
Generic
Orafiri Adoki

Orafiri Adoki

Business Operations & Strategy
Kitchener,ON

Summary

Committed to optimizing operations and reducing expenses, a results-oriented leader and adept problem-solver dedicated to enhancing organizational efficiency. Capable of making independent decisions and exercising sound judgment, consistently contributing to the success of companies. Proven track record includes driving business growth, improving community involvement, and providing creative business solutions that enhance business performance across key metrics.

Overview

9
9
years of professional experience
1
1
Language

Work History

Food Business Unit Lead

Eden Life Inc
Lagos
1 2024 - Current
  • Collaborating closely with senior executives on corporate strategy development, aligning business unit objectives with overall company vision and mission.
  • Implementing revenue generation strategies in collaboration with sales, marketing, product, and Eden's executive team. So far, we have achieved improved gross profitability from -60% to 30% within 6 months.
  • Enabling smoother business operations by improving cash flow and executing strategies, in collaboration with the finance team.
  • Leading strategy, innovation, and development of new food products, in close collaboration with quality assurance, product research, and development teams
  • Researching, designing, and developing 5 FMCG products currently in beta (MVP), to drive market differentiation for Eden Life.
  • Directing the execution and launch of 4 new fast food outlets in Lagos Nigeria, within 2 months from July 2024.
  • Establishing clear performance metrics for team members that align with overarching company goals.
  • Optimized workflow design through careful analysis of production processes, resulting in more efficient use of resources and personnel allocation. Achieved an average 10% MoM reduction in costs across staffing, ingredients, and production/overhead expenses within a tight 6-month timeline.
  • Overseeing budget development and management, ensuring optimal allocation of resources for maximum ROI.
  • Tracking trends and implementing enhancements to both challenge and refine company's product offerings.

Food Production Lead

Eden Life Inc
01.2021 - 07.2024
  • Vertically integrated the food arm of Eden's business and setup internal production team, processes and systems
  • Menu and Recipe Innovation: drove continuous menu and recipe innovation to keep customers excited and engaged. Developed 30+ original recipes and engineered 100+ menus within 3 years
  • Collaborated with Quality Control teams to address any issues identified during inspections, implementing corrective actions as necessary to prevent reoccurrence.
  • Coordinated with other departments for seamless integration of cross-functional tasks, resulting in smoother operations.
  • Improved production efficiency by designing day 1 production processes and implementing effective process audits that identified potential bottlenecks, and addressing them promptly.
  • Met production targets at least 95% of the time by collaborating closely with team members, and implementin visible reporting on key SLAs.
  • Participated in safety training programs to maintain a thorough understanding of best practices, ensuring full compliance within the team.
  • Collaborated with the HR team to design and implement strategies to effectively manage a team of 70+ employees and contractors.
  • Grew production systems to produce 1000 meals within a cycle from 50 meals, and 3000 daily meals from 150 meals.

VP, Programs

SheLeadsAfrica
03.2020 - 11.2020
  • Solved business problems for SLA's partner clients through programs design & execution that achieved business goals.
  • Engaged SLA's community of 700,000+ young African women across the continent, and in diasporas, through the design and execution of strategic & targeted programs.
  • Led cross-functional teams for the successful completion of key partner programs, resulting in increased efficiency and client satisfaction.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
  • Established and directed successful programs focused on improved entrepreneurship and professional skills, business growth for participant businesses, and lifestyle improvements for young women.
  • Optimized existing revenue streams by identifying growth opportunities & forging new strategic partnerships with key industry players, leading to better business/program outcomes.
  • Delivered strong financial performance across programs despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
  • Designed & executed strategies that transitioned business operations and program execution from offline to digital/online during COVID

Some programs executed with results

  • Group finance coaching session delivered to 2000+ women across Africa + Pitch session (response to impact of COVID on personal and business finance) in partnership with Women Will, Google. 1 successful small business founder gained access to funds to support business growth during the lockdown + improved customer visibility
  • She Means Business: Digital marketing training delivered to 3000+ early stage entrepreneurs and creatives in Africa, in partnership with Facebook. Program NPS of +45
  • SLA High Growth coaching Program: closed program for 16 early stage, female led businesses connected with learning & investment opportunities to accelerate business growth in partnership with OXFAM. Successfully matched 2 companies in the program with confirmed investments

Consultant & Client Operations Lead

W&A Consulting Services
08.2019 - 03.2020
  • Established effective operation systems internal team execution, and across all external projects in setting and achieving client and business goals that support business growth
  • Ensured team synergy among cross functional teams through investment in the right tools, technologies, and processes.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement. Defined and tracked KPIs & metrics for each client project.
  • Identified areas of improvement for clients' operations, implementing targeted solutions to increase productivity.
  • Delivered comprehensive reports and presentations to stakeholders, providing insights and actionable recommendations for business improvement.
  • Successfully consulted on 10 client projects from inception until delivery.

Program Coordinator

Andela
Lagos
08.2018 - 10.2019
  • Established consistent and recorded feedback loops between developer community and stakeholders, to capture data that informed program improvements
  • Designed multiple learning initiatives & 3 mission critical programs aimed at broadening Software developer growth opportunities
  • Developed and maintained an internal pool of 15 developer mentors to mine insights and leverage as critical programs resource.
  • Established strategic partnerships with external organizations, expanding program reach and impact. Developed 4 strategic program partnerships including Udacity, Plural Sight, etc
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
  • Successfully collaborated within cross functional teams to deliver key programs
  • Designed program implementation and maintenance plan.
  • Developed an external pipeline of about 300+ potential Software Engineer hires, within the Nigerian and Kenyan Tech ecosystem, through the design & execution of relevant growth opportunities.

Onboarding (Learning) Facilitator

Andela
10.2017 - 07.2018
  • Designed an immersive soft skill training & onboarding program for software developers across multiple professional levels
  • Data supported design: gathered data in form of participant feedback, performance during & after program, including client feedback to inform program design and iterations
  • Collaborate with enterprise teams in the design and facilitation of sessions aimed at team building, strategy, and leadership amongst other skills within their teams.
  • Led engaging group discussions that challenged participants to draw connections between course material and their own experiences.
  • Maintained accurate records of student performance, attendance, and behavior to inform ongoing instructional decisions and report cards.
  • Delivered tailored instruction to diverse groups of learners across enterprise teams such as sales to enhance team collaboration and results.
  • Provided constructive feedback on assignments and exams, empowering students to take ownership of their learning process by identifying areas for improvement.
  • Utilized various instructional technologies to enhance the delivery of content and facilitate meaningful learning experiences.
  • Developed competency in physical (in-person) and remote (online) facilitated sessions. Facilitated 80+ physical learning, strategy, and management sessions and 10+ remote learning sessions.

Business Manager

Heels in the Kitchen
09.2016 - 03.2017
  • Led daily operations to accomplish monthly work agendas and business goals
  • Recruitment of staff as needed and training of new hires and regular staff members
  • Generated business activity through sourcing new clients, and exploring business growth opportunities by maintaining business relations with existing clients
  • Budgeting, bookkeeping, monitoring cash flow and cost saving initiatives.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Anticipated financial impact from operational issues and worked with owner to develop solutions.
  • Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.

Project Management Administrator (Contract)

Greysquare Designs
05.2016 - 08.2016
  • Responsible for maintaining client and company relations through regular client meetings, site supervision, and execution of client projects
  • Recruitment of artisans, contractors, and specialists as needed for the execution of a design and completion of client projects
  • Developed recruitment and training plans and also executed on the recruitment and training of new hires.
  • Established strong working relationships with vendors, negotiating contracts to secure favorable terms for each project, to maximise profitability.
  • Supported project success with accurate budget tracking and cost control measures.
  • Boosted stakeholder satisfaction through timely reporting and effective issue resolution.
  • Mitigated risks through diligent analysis, creating contingency plans to minimize potential impact on projects. Minimized project delays and delivered 1 key client project ahead of schedule.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Human Resource Intern

Equipment Hall Limited
07.2015 - 10.2015
  • Developed recruitment and onboarding resources for new staff, and training materials for all staff members
  • Conducted research on employee satisfaction, develop reports on findings and identifying and implementing solutions to highlighted issues
  • Involved in the recruitment and induction process of new staff members
  • Execute projects assigned such as recommending training programs for staff, conducting company information and training sessions, and developing progressive career paths.
  • Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
  • Worked with HR team to coordinate company events.

Administrative Assistant & Purchaser

Peel Tile
6 2014 - 7 2015
  • Responsible for ensuring smooth and efficient daily operations through general office support such as maintaining filing systems, data entry and engaging clients/ vendors through email, phone calls and in person communication
  • Source materials for inventory and client orders at industry's lowest prices while maintaining company profit margins/budget and managing client expectations within approved guidelines
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Execute assigned projects in a timely manner for management presentations, board meetings etc
  • Answered multi-line phone system, routing calls, and delivering messages to staff.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Investigate and resolve errors on client/stock orders to ensure maximum client satisfaction.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Education

Bachelor of Arts - Sociology & Human Resource Management

University of Toronto, Erindale Campus
Mississauga, ON
04.2014 - 06.2014

Skills

Strategy & Innovation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Traveling

Food/Culinary adventures

Music

Volunteer Experience

University of Toronto, Erindale Campus, Student Performer Community Manager, Volunteered on a yearly basis (6 months run time) to participate and manage a growing community of student performers to introduce and deepen exposure to African culture in Canada through stage performance., Managed a community of 70 performers in my 4th year. Led administration and raised 100,000+ CAD to pull of the final performance of over a 1000 attendees., Developed a peer mentorship program to support academic performance for student performers.

Languages

English
Bilingual or Proficient (C2)

Volunteer Experience

University of Toronto, Erindale Campus, Student Performer Community Manager, Volunteered on a yearly basis (6 months run time) to participate and manage a growing community of student performers to introduce and deepen exposure to African culture in Canada through stage performance., Managed a community of 70 performers in my 4th year. Led administration and raised 100,000+ CAD to pull of the final performance of over a 1000 attendees., Developed a peer mentorship program to support academic performance for student performers.

Timeline

Food Production Lead

Eden Life Inc
01.2021 - 07.2024

VP, Programs

SheLeadsAfrica
03.2020 - 11.2020

Consultant & Client Operations Lead

W&A Consulting Services
08.2019 - 03.2020

Program Coordinator

Andela
08.2018 - 10.2019

Onboarding (Learning) Facilitator

Andela
10.2017 - 07.2018

Business Manager

Heels in the Kitchen
09.2016 - 03.2017

Project Management Administrator (Contract)

Greysquare Designs
05.2016 - 08.2016

Human Resource Intern

Equipment Hall Limited
07.2015 - 10.2015

Bachelor of Arts - Sociology & Human Resource Management

University of Toronto, Erindale Campus
04.2014 - 06.2014

Food Business Unit Lead

Eden Life Inc
1 2024 - Current

Administrative Assistant & Purchaser

Peel Tile
6 2014 - 7 2015
Orafiri AdokiBusiness Operations & Strategy