OPEYEMI SODUNKE
Toronto,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and passionate job seeker with strong organizational skills.
Overview
8
8
years of professional experience
Work History
Virtual Assistant
Shopify Dbso
02.2022 - 01.2024
- Performed research to collect and record industry data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Improved team collaboration by organizing virtual meetings, preparing agendas, and taking accurate meeting minutes.
Customer Service Associate
OJ Luxury Global & Accessories Limited
01.2016 - 12.2021
- Provided training and support to new associates to help provide high-quality customer service.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Trained new personnel regarding company operations, policies and services.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
Education
Bachelor of Science - Computer Science
Moshood Abiola Polytechnic
11.2014
Skills
- Travel Planning
- Multi-Line Telephone Systems
- Data Entry
- Office Equipment Operation
- Event Planning
- Document Preparation
- Clear Communication
- Fast Learner
Languages
English
Native or Bilingual
Timeline
Virtual Assistant
Shopify Dbso
02.2022 - 01.2024
Customer Service Associate
OJ Luxury Global & Accessories Limited
01.2016 - 12.2021
Bachelor of Science - Computer Science
Moshood Abiola Polytechnic
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