Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
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Certification
Work History
Desktop and Mobility Services - Intern
City Of Winnipeg
08.2023 - 10.2023
Monitored and logged daily server tasks and reports.
Maintained inventory records and documentation for equipment in database.
Updated firmware, pushed out files via FTP and troubleshot connectivity issues with remote monitoring equipment.
Replaced defective components and upgraded office equipment per technology plan.
Created user accounts and assigned permissions.
Managed active directory, Lansweeper, Imaging and other tools
Installed application software and upgrades, virus protection, and drivers.
Helped IT team document core systems configurations, relevant passwords, and system access requirements.
Conducted system patching and software updates to field laptops using remote access software.
Responded to customer inquiries and provided technical assistance over phone and in person.
Deployment Technician
Compugen Inc
07.2023 - 10.2023
Engaged in deploying hardware for upcoming Manitoba Elections across multiple locations
Received assets and moved equipment within or between facilities.
Updated asset management system to reflect work performed, monitored daily activity, installed and maintained PC hardware and handled other administrative duties.
Deployed and tracked assets for customer use.
Operated and maintained computers and related peripherals.
Installed, configured and maintained computer systems and network connections.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Technical Services Deployment Technician - Desktop Support - GC at Fujitsu Australia LimitedTechnical Services Deployment Technician - Desktop Support - GC at Fujitsu Australia Limited