Overview
Work History
Education
Skills
Languages
Work Preference
Accomplishments
Interests
Timeline
Hi, I’m

Esther Odetunde

A Resource economics and policy student
Saskatoon,SK
Esther Odetunde

Overview

7
years of professional experience

Work History

Fashad Beauty Care

Sales Associate
07.2023 - 08.2024

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Botanical Gardens

Facilities Manager
01.2018 - 09.2021

Job overview

  • Responded to building emergencies and managed repairs.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
  • Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
  • Investigated problems and determined appropriate remedies.
  • Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
  • Controlled expenses to meet budget requirements.
  • Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
  • Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
  • Interviewed, hired, and trained qualified maintenance employees.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Created management reports outlining important facility statistics.
  • Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
  • Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
  • Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
  • Accounted for building usage and organizational needs when planning maintenance activities.
  • Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.

Education

Esther Odetunde
University Of Saskatchewan

Bachelor In Renewable Resource Management from Resource Economics And Policy

Federal College of Forestry
Nigeria

Diploma from Forestry Technology
10.2017

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening Skills
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Cash Handling
  • Money Handling
  • Flexible Schedule
  • Verbal/written communication
  • Cash Register Operation
  • Stocking and Receiving
  • Cash Handling Accuracy
  • Client Service
  • Conflict Resolution
  • Store Opening and Closing
  • Sales expertise
  • Product Sales
  • Customer Needs Assessment
  • Complex Problem-Solving
  • Sales Strategies
  • POS System Operation
  • Meeting deadlines
  • Merchandising knowledge
  • Upselling
  • Retail Store Operations
  • Professional Demeanor
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest Relations
  • Sales Training
  • Payment Processing
  • Strategic Planning
  • Merchandising understanding
  • Inventory Tracking
  • Sales Development
  • Building rapport
  • Inventory Control
  • Policy and Procedure Adherence
  • Merchandise Display
  • Product Recommendations
  • Order Processing
  • Sales Goals Attainment
  • Display Setup
  • Point of sale operation
  • Negotiation Tactics
  • Relationship selling
  • Product Promotions
  • Business Development
  • Persuasion techniques
  • Sales trends
  • Shipment Processing
  • Promotional support
  • Fraud Detection
  • Cold-calling
  • Fitting room maintenance
  • Sales Forecasting
  • CRM software proficiency
  • Dispute Mediation
  • Self-Checkout Assistance
  • Contract Preparation
  • Client Account Management
  • Money Transfer Systems

Languages

English
Full Professional

Work Preference

Work Type

Full TimeInternshipGig WorkContract Work

Work Location

HybridRemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsWork from home optionHealthcare benefitsFlexible work hoursPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work weekStock Options / Equity / Profit Sharing

Accomplishments

  • Increased productivity [number]% by implementing several process improvements.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

Data science, Data analytics

Timeline

Sales Associate

Fashad Beauty Care
07.2023 - 08.2024

Facilities Manager

Botanical Gardens
01.2018 - 09.2021

Esther Odetunde

Bachelor In Renewable Resource Management from Resource Economics And Policy

Federal College of Forestry

Diploma from Forestry Technology

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Esther OdetundeA Resource economics and policy student