Opeyemi Farayola
Vernon,BC
Summary
Performance-oriented and motivated IT Professional accustomed to working in fast-paced business environments. Possess great analytical skills and ability to work and perform well in a team. Highly innovative with excellent verbal and written communication skills and a great problem solver. Superior time management skills to deliver quality projects efficiently and within budget while establishing and maintaining strong effective working relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Developer
Canada Revenue Agency
10.2023 - Current
- Development, delivery, integration, enhancement, maintenance, and support of IT infrastructure, products, solutions, and services to ensure operational excellence.
- Programming and testing IT solutions to guarantee functionality and alignment with specified requirements.
- Creation of detailed technical specifications and thorough documentation to streamline development processes and enable effective knowledge transfer.
- Identification and resolution of technical issues to maintain operational efficiency and minimize downtime.
- Provide technical assistance to colleagues and clients, addressed inquiries, and resolved challenges effectively.
- Adherence to ITB policies, standards, and guidelines while contributing to improving procedures; provides 24/7 second-level support to clients for critical system needs.
IT Analyst
Canada Revenue Agency / Canada Border Services Agency
02.2023 - 09.2023
- Development, delivery, integration, enhancement, maintenance, and support of IT infrastructure, products, solutions, and services to ensure operational excellence
- Programming and testing of IT solutions to guarantee functionality and alignment with specified requirements
- Creation of detailed technical specifications and thorough documentation to streamline development processes and enable effective knowledge transfer
- Identification and resolution of technical issues to maintain operational efficiency and minimize downtime
- Provision of technical assistance to colleagues and clients, addressing inquiries and resolving challenges effectively
- Adherence to ITB policies, standards, and guidelines while contributing to the improvement of procedures; provides 24/7 second-level support to clients for critical system needs
- Coordinated and completed the 'CRA End User Renewal 2023/24' project, deploying over 500 devices on-time, within budget, and providing ongoing system support to ensure user satisfaction
- Led the installation, configuration, and deployment of New Generation Hand Held (NGHH) devices for CBSA officers in Trenton, Ontario as part of the NGHH Deployment initiative
- Oversaw the 'Back-to-Office Hybrid Readiness' project, setting up over 300 workspaces for employees transitioning from remote work to in-office environments
- Delivered comprehensive IT infrastructure services by collaborating across multiple platforms, performing system integration, configuration, monitoring, and optimization tasks to maximize system performance and reliability
- Provided second-level support to CRA employees in Belleville and CBSA personnel in Trenton while maintaining inventory control systems for hardware components, mobile communication equipment, and associated services
- Managed IT project deliverables by tracking and coordinating local activities with IT leaders; generated and monitored asset management reports including BitLocker compliance, aged devices reviews, missing assets identification, and items in transit tracking
- Ensured adherence to security policies, standards, and procedures to strengthen cybersecurity measures within the organization
- Monitored equipment performance, initiated repairs, or coordinated with service providers to ensure timely resolution of equipment or service issues
- Maintained an inventory control system for mobile communications equipment, hardware components, and related services, ensuring accurate tracking and availability
- Developed local guidelines, procedures, reports, and documentation while prioritizing clarity and consistency in all communications
IT Generalist
WestRock
01.2021 - 01.2023
- Supported backup and recovery processes for the computing environment to minimize downtime and ensure data protection
- Oversaw maintenance procedures to uphold operational efficiency and address technical challenges proactively
- Operated master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
- Control and monitor e-mail use, Web navigation, and installed software
Education
Course - Customer Information Control System (CICS)
St. Lawrence College
Kingston, ON04.2024
Graduate Diploma - Information Technology: Cybersecurity
New Brunswick Community College (NBCC)
Saint John, NB06.2020
Skills
- COBOL, CICS, SQL, JCL
- TCP/IP, WAN, LAN, LDAP, VPN, HTTPS, Firewalls, Microsoft 365, PKI, Active Directory (AD), JIRA, IBM BigFix, MS USMT, MS Intune, BMC Service Desk, Entrust, Beyond Compare, Platinum, Topaz, File-Aid, Remedy
- Z/OS, Linux, Windows 10 & 11, Windows Sever 2012 & 2016, VMware
Certification
- Cisco Certified Network Associate (CCNA)
- CompTIA Security+
- Aviatrix Certified Engineer - Multi-Cloud Network Associate
- Certified Network Security Specialist (CNSS)
Validdriverslicense
True
Personal Information
Willing To Relocate: True
Timeline
IT Developer
Canada Revenue Agency
10.2023 - Current
IT Analyst
Canada Revenue Agency / Canada Border Services Agency
02.2023 - 09.2023
IT Generalist
WestRock
01.2021 - 01.2023
Course - Customer Information Control System (CICS)
St. Lawrence College
Graduate Diploma - Information Technology: Cybersecurity
New Brunswick Community College (NBCC)
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