Merlin John Raagas
Whitby,Canada
Summary
Detail-oriented Operations Administrator with a proven track record in efficiently processing and managing invoices, ensuring accuracy and compliance within accounts payable systems. Skilled in documentation control and verifying incoming invoices while collaborating with team members across departments to support purchasing functions. Strong organizational abilities and a commitment to operational efficiency enable independent problem resolution and relationship building with vendors. My administrative experience and attention to detail make me an ideal fit for the Operations Administrator role at GFL.
Overview
4
4
years of professional experience
Work History
Governance and Control Analyst
Toronto Dominion (TD)
Markham, Canada
09.2023 - Current
- Contributed to sectors like Direct Investing, Financial Planning, and Private Investment Advice by critically assessing data based on purchasing orders, invoice verification, and accounts set up with integrity to enhance stakeholder and client success
- Prepared and leveraged data for presentations, implementing targeted initiatives, achieved a 10% improvement in operational performance
- Collaborated with senior leaders, providing insights and feedback on high-priority business operational improvement projects
- Gathered and analyzed departmental performance data, ensuring procedural accuracy across all lines of business
Wealth Operations Specialist
Toronto Dominion (TD)
Markham, Canada
11.2021 - Current
- Maintain follow-up on transactions and systems while utilizing high-priority systems for issues requiring responses to deficiencies
- Initiated and maintained relationships with vendors, customers, and other stakeholders
- Prepare and assist with confidential documents, presentations, and reports intended for business use, ensuring distribution to partners by established regulations and standards
- Executed administrative tasks such as filing documents, ordering supplies
Human Resources Coordinator
Toronto Dominion (TD)
Markham, Canada
03.2023 - 06.2023
- Delivered optimal stakeholder and vendor service, guiding on AP processes and managing high-volume inquiries with inclusivity and professionalism
- Maintained collaborative relationships with senior managers and Partners, coordinating closely with onboarding, HR advice, and Operations teams
- Applied judgment in recommending exceptions while ensuring documentation control through accurate photocopying, collating, distribution, and filing to meet compliance
- Supported AP processes with detailed analysis, emphasizing data accuracy and database management, ensuring compliance with divisional standards and regulations
Private Wealth Management Transition Coordinator
Toronto Dominion (TD)
Toronto, Canada
09.2020 - 11.2021
- Resolved account discrepancies using expertise in Wealth Operations for accuracy and compliance
- Transitioned 600+ households, $521M in assets, focusing on data accuracy, database management, and protocol compliance
- Managed wealth products with client-focused insights based on KYC requirements, ensuring precise handling of high-value client data
- Guided colleagues in core business processes, enhancing process efficiency by 20% through improved procedures and knowledge-sharing
Education
BSc. (Honours Bachelor of Science) -
University of Toronto
04.2021
License Certificate - Banking And Finance
Canadian Securities Course
Toronto, ONSkills
- Proficiency in Accounts Payable and Vendor Management
- Strong Organizational and Documentation Control
- Microsoft Office Proficiency
- Excellent Communication Skills
- Interpersonal Skills and Relationship Management
- Problem-Solving and Decision-Making Abilities
Timeline
Governance and Control Analyst
Toronto Dominion (TD)
09.2023 - Current
Human Resources Coordinator
Toronto Dominion (TD)
03.2023 - 06.2023
Wealth Operations Specialist
Toronto Dominion (TD)
11.2021 - Current
Private Wealth Management Transition Coordinator
Toronto Dominion (TD)
09.2020 - 11.2021
BSc. (Honours Bachelor of Science) -
University of Toronto
License Certificate - Banking And Finance
Canadian Securities Course
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