1 year of product management experience in managing products of all sizes and ensuring product success in different industries. Expert in reaching milestones and managing deliverables. A highly organized leader with great attention to detail
1+ years of professional experience in product marketing, qualitative and quantitative research, data analysis, and customer service experience.
Ability to communicate, both written and verbally with all stakeholders, due to developed soft skills.
Ability to utilize tools and software such as Jira, MS Office, Confluence Google Suite and Analytics, and Waterfall/Agile methods, due to services in product management and creating marketing strategies for stakeholders.
Led a team of 5 people in the successful execution of 3 infrastructure and cyber security projects, achieving a 98% on-time delivery rate and over $50,000 cost savings benefit.
Developed project plans, budget trackers, and schedules, ensuring alignment with organizational goals and client expectations.
Conducted regular status meetings with stakeholders, documented meeting minutes, maintained clear communication channels, and promptly addressed issues.
Managed project risks, identified mitigation strategies, and resolved conflicts, resulting in a 25% reduction in project roadblocks.
Utilized project management software (e.g Jira,) to track progress, allocate resources, and generate reports for executive review.
Product Analyst Intern
Questrade Financial Group Inc
Toronto, ON
05.2022 - 08.2022
Lead and managed the product planning and roadmap for QuestMortgage products such as Title Transfer Product, Credit Monitoring Product, Zolo Acquisition, and The Quebec Expansion. This included the ideation, design, and development of these products, which would be launched globally across the country.
Supported the development of projects such as HELOC and Pre-Approval, by creating the competitive analysis/frameworks of the project and aligning with all internal stakeholders, and external stakeholders such as Deloitte on the objectives and implementation of the product.
Worked in an agile environment with internal and external Marketing partners on a "go-to-market" strategy, analytics, leads and acquisition strategy, which contributed to the increase in lead conversions.
Performed ongoing competitive and market analysis, including global market trends, and continually maintained a complete understanding of the Financial Services landscape as it relates to threats and opportunities for Questrade existing and future products.
Product Manager/Marketing Intern
American Express Canada
Toronto, ON
08.2021 - 12.2021
Worked and supported the end-to-end product development and implementation of the AmEx Pay Over Time feature, launched across 5 different product lines with over 100,000+ customers, by creating, monitoring, and analyzing product testing simulations and presenting conclusions to stakeholders
Worked on ensuring all marketing communication from pre-launch to post-launch of the product, sent to over 100,000+ customers, utilized clear copy, provided accurate information, and aligned with the AmEx brand
Measured and reported on product performance, gained insights, and compared results against goals to identify strengths and weaknesses.
Analyzed, interpreted, and arranged, financial and statistical data to understand business needs to identify growth opportunities within the business.
Accomplishments
University of Waterloo Merit Scholarship Waterloo, ON. Sep 2019
Scholar Award Katy, TX. May 2018
National Honors Society Certification Katy, TX. May 2018