Opemipo Adekunle
Winnipeg
Summary
Dynamic sales associate with proven expertise at African Foodways Market, excelling in display setup and merchandising. Skilled in customer service and negotiation techniques, I consistently enhanced customer satisfaction and drove sales growth. Recognized for maintaining a clean and organized environment, I effectively utilized time management to achieve store goals. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
3
3
years of professional experience
Work History
Sales Associate
African Foodways Market
Winnipeg
10.2024 - 04.2025
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Ticketed, arranged and displayed merchandise to promote sales.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained cleanliness of store environment including floors, windows, displays.
- Used technology resources to assist customers in locating and selecting items.
- Assessed customer needs to provide assistance and information on product features.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
Sales Associate
styled democracy
Winnipeg
02.2025 - 02.2025
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Ticketed, arranged and displayed merchandise to promote sales.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Bagged or packaged purchases and wrapped gifts.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Cleaned shelves, counters and tables to maintain organized store.
- Described merchandise and explained use, operation and care.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Front Desk Receptionist
Mattress store
Winnipeg
01.2024 - 08.2024
- Scheduled space or equipment for special programs, meetings and conferences.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Responded to inquiries and room requests made online, by phone, and via email.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Assisted in the management of the company's social media accounts.
- Greeted customers, answered general questions and directed to appropriate locations.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Assisted with scheduling appointments for clients and visitors.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Explained policies and procedures to visitors.
- Performed basic bookkeeping tasks and issued invoices as needed.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Sales Associate
Nigerian supermarket
Winnipeg
06.2023 - 12.2023
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Ticketed, arranged and displayed merchandise to promote sales.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained cleanliness of store environment including floors, windows, displays.
- Used technology resources to assist customers in locating and selecting items.
- Assessed customer needs to provide assistance and information on product features.
- Organized store by returning merchandise to proper areas and restocked displays.
- Conducted product demonstrations to highlight features and benefits.
- Greeted customers to determine wants or needs.
Front Desk Receptionist
bells
Winnipeg
01.2022 - 06.2022
- Scheduled space or equipment for special programs, meetings and conferences.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Responded to inquiries and room requests made online, by phone, and via email.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Assisted in the management of the company's social media accounts.
- Greeted customers, answered general questions and directed to appropriate locations.
Education
Bachelor of Science - Nursing
University of Manitoba
Winnipeg, None09-2028
Skills
- Contact follow-up strategies
- Retail trends analysis
- Negotiation techniques
- Display setup and merchandising
- Payment processing systems
- Goal tracking and management
- Patient care
- Time management
- Customer service
- Call forwarding
- Customer complaint resolution
Timeline
Sales Associate
styled democracy
02.2025 - 02.2025
Sales Associate
African Foodways Market
10.2024 - 04.2025
Front Desk Receptionist
Mattress store
01.2024 - 08.2024
Sales Associate
Nigerian supermarket
06.2023 - 12.2023
Front Desk Receptionist
bells
01.2022 - 06.2022
Bachelor of Science - Nursing
University of Manitoba
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