Ope Olofintuyi
Langley
Summary
Dynamic delivery driver with more than three years of delivery experiences, significantly enhancing customer loyalty through empathetic resolution of complaints and efficient package delivery. Skilled in vehicle inspection and warehouse operations, consistently meeting productivity and quality expectations. a professional with a proven track record in customer service and safe driving, honed at U-Haul Moving & Storage Of Langley. Excelled in fast-paced environments, ensuring project completion and safety compliance.
Overview
3
3
years of professional experience
Work History
Construction Worker
Pioneer Paving
06.2024 - Current
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
Customer Service Representative
U-Haul Moving & Storage Of Langley
03.2024 - 06.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Package Delivery Driver
Lavendren Pillay
03.2022 - 10.2023
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
Education
No Degree - Operate A Backhoe/Loader
Moata School Pty Ltd
Mpumalanga, South Africa12-2024
Bachelor of Science - Economics
Lagos State University
Ojo, Lagos State, Nigeria09-2003
Skills
- Customer service
- Safe driving
- Package handling
- Loading and unloading
- Warehouse operations
- Vehicle inspection
Languages
English
Professional Working
Timeline
Construction Worker
Pioneer Paving
06.2024 - Current
Customer Service Representative
U-Haul Moving & Storage Of Langley
03.2024 - 06.2024
Package Delivery Driver
Lavendren Pillay
03.2022 - 10.2023
No Degree - Operate A Backhoe/Loader
Moata School Pty Ltd
Bachelor of Science - Economics
Lagos State University
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