Adam Langlois
Owen Sound,ON
Summary
Sales and customer service professional with a proven track record in high-trust, client-focused environments. Skilled in financing, documentation, and building strong, lasting client relationships — bringing a client-first and consultative approach to automotive sales.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lease Funding Specialist
Royal Bank of Canada
04.2025 - Current
- Verified lease documentation, approvals, and identity checks to ensure seamless deal completion and funding.
- Released funds to suppliers upon completion of all due diligence, ensuring accuracy, compliance, and customer satisfaction.
- Developed a deep understanding of leasing structures, contract terms, and risk evaluation — highly transferable to automotive finance and sales processes.
Local Route Driver
MJ Distribution
11.2024 - 03.2025
- Built strong relationships with clients and customers, providing friendly and efficient service during deliveries.
- Ensured proper handling of fragile items during transport, minimizing damage claims.
- Assisted in warehouse operations, loading and unloading trucks to ensure accurate inventory management.
Animal Care Specialist
Private Breeder
04.2024 - 11.2024
- Administered medications and managed dietary portions according to individual health needs.
- Coordinated and attended veterinary appointments, tracked and reported health progress.
- Assisted the rehabilitation of animals, following prescribed treatment plans and monitoring their recovery post-surgery.
Customer Service Lead
Cineplex Entertainment
05.2015 - 03.2024
- Experience in leading and training teams of 2-5 employees.
- Demonstrated proficiency in teamwork, problem-solving, customer interaction, effective communication, and delivery of exceptional customer service.
- Fostered reputation as collaborative team player known for strong work ethic and drive.
Sales Advisor
Best Buy Express
07.2018 - 09.2021
- Excelled in a dynamic, commission-driven environment.
- Achieved and consistently exceeded performance targets.
- Managed legal contracts and walked clients through purchasing options.
- Underwent consistent training, ensuring my product knowledge and sales techniques were never outdated.
Education
Bachelor of Arts - Biology
Wilfrid Laurier University
07-2023
Skills
- Interpersonal Skills
- Active listening skills
- Leadership
- Customer Service
- Sales and Upselling
- Team Collaboration
- Attention to Detail
- Organizational skills
Certification
- OMVIC Automotive Certification
- G Driver's License
- Smart Serve License
- WHMIS Certification
Timeline
Lease Funding Specialist
Royal Bank of Canada
04.2025 - Current
Local Route Driver
MJ Distribution
11.2024 - 03.2025
Animal Care Specialist
Private Breeder
04.2024 - 11.2024
Sales Advisor
Best Buy Express
07.2018 - 09.2021
Customer Service Lead
Cineplex Entertainment
05.2015 - 03.2024
Bachelor of Arts - Biology
Wilfrid Laurier University
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