Highly motivated Sales Associate with extensive customer service and sales experience. Proven track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
13
13
years of professional experience
Work History
Retail Store Clerk
The Northwest Company
Various Locations
06.2025 - 10.2025
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained accurate inventory records through regular stock assessments and system updates.
Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
Trained new staff on store policies, procedures, and customer service standards to improve team performance.
Implemented merchandising strategies to optimize product displays and drive sales initiatives.
Monitored store cleanliness and organization, ensuring compliance with health and safety regulations.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased featured products effectively.
Improved customer satisfaction by providing excellent service and addressing inquiries promptly.
Ensured timely execution of price changes by diligently monitoring updates from headquarters.
Streamlined inventory management by conducting regular stock checks and updating records accurately.
Provided efficient check-out services, minimizing wait times for customers during peak hours.
Facilitated seamless inventory replenishment processes by unloading shipments efficiently and stocking shelves accurately.
Maintained accurate cash handling procedures to ensure smooth transactions and prevent discrepancies at the register.
Handled returns and exchanges professionally, adhering to store guidelines while prioritizing customer satisfaction.
Enhanced store cleanliness and organization, ensuring a pleasant shopping environment for customers.
Deli Counter Clerk
Lewisporte Co-op
Lewisporte, NL
08.2024 - 11.2024
Operated deli equipment to prepare and serve high-quality meats and cheeses.
Assisted customers with product selection, ensuring excellent service and satisfaction.
Maintained cleanliness and organization of the deli counter and surrounding area.
Collaborated with team members to manage inventory levels and stock products efficiently.
Implemented workflow improvements, resulting in faster service times during peak hours.
Monitored product freshness and rotated stock to minimize waste effectively.
Prepared custom sandwiches, salads, and platters, meeting diverse customer needs and preferences.
Assisted customers with special orders and catering requests, contributing to increased sales.
Maintained a clean and organized workspace, adhering to sanitation guidelines for food safety.
Took initiative in restocking supplies as needed throughout the day, supporting overall store operations.
Increased customer satisfaction by providing friendly and efficient service at the deli counter.
Accurately weighed and packaged items according to customer specifications, ensuring satisfaction with their purchase.
Post Office Clerk
The NorthWest Company
Coral Harbour, NU
12.2018 - 09.2020
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Provided an elevated customer experience to generate a loyal clientele.
Assisted customers with mail shipping, purchase and pick-up of packages and products.
Processed outgoing shipments and handled incoming and outgoing correspondence.
Loaded letters and parcels into sorting machines and sorted mail manually.
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Released outgoing and special delivery letters and packages to designated personnel for further processing.
Maintained records of shipments and supplies.
Attended training to compare time sheets, monitoring records punch in timecard.
Home Care Worker
Home Care
Iqaluit, NU
01.2017 - 12.2018
Maintained correspondence and well-being.
Resolved client problems and provided assistance.
Assisted with personal tasks of clients and compassionately responded.
Restocked and managed food preserves, meals, and completed weekly grocery shopping.
Managed laundry and completed weekly cleaning tasks.
Provided assistance with dressing guidance, grooming, meal preparation, and medication reminders.
Medical Records Clerk
Medical Records Clerk
Iqaluit, NU
11.2016 - 06.2017
Governed patient records to comply with security regulations.
Managed patient inquiries to provide information.
Resolved patient issues and updated medical records.
Sorted and distributed mail and correspondence.
Assisted in training new staff on medical record processing and filing procedures.
Administrative Clerk
Workers' Safety Compensation Commission
Iqaluit, NU
02.2015 - 08.2016
Answered multi-line phone system, routing calls, and delivering messages to staff and clients.
Resolved issues and updated records.
Managed filing systems and distributed mail.
Assisted in training new staff on filing procedures.
Clerk Interpreter
Government of Nunavut
Coral Harbour, NU
09.2012 - 06.2016
Supported the Health Centre operations for physicians and nurses.
Managed patient records and provided clerical support.
Assisted in maintaining patient files and confidentiality of clients and staff members.
Prospected for open positions and filled with casuals on call.
Assisted in training new staff on medical record processing and filing procedures.