Ooha Kondisetty
London,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Cashier
Food Basics
02.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
CSR
Walmart Super Center
04.2021 - 01.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Offered advice and assistance to customers, paying attention to special needs or wants.
CSR
Circle K
08.2019 - 03.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Kept front check out area clean and organized for efficient service.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed payments and returns with accuracy and efficiency.
- Demonstrated high attention to detail, organization, and ability to manage multiple tasks and projects simultaneously.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Made proper transactions for the lottery.
Education
Bachelor of Science -
Georgian College
Barrie, ONSkills
- Technical Support
- Customer Relationship Management
- Customer Consulting
- Retail Materials Management
Timeline
Cashier
Food Basics
02.2022 - 03.2023
CSR
Walmart Super Center
04.2021 - 01.2022
CSR
Circle K
08.2019 - 03.2021
Bachelor of Science -
Georgian College
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