Onyinye Stephen-Gow
Oxford,NS
Summary
Versatile Project Coordinator with a proven track record of successfully executing diverse project tasks to meet deadlines. Skilled in effective communication with colleagues, monitoring project status, and achieving key milestones. Enthusiastic problem solver and talented team player who excels in planning and decision-making.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Quality Assurance Technician
Oxford Frozen Food
Oxford, Nova Scotia
01.2023 - 08.2024
- Implemented and maintained Hazard Analysis and Critical Control Points (HACCP) programs to identify and control potential hazards in the food production process leading to improved overall product quality
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Performed thorough inspections of incoming materials and outgoing products.
Administrative Assistant
When Women Pray Int'l
Uyo, Nigeria
01.2021 - 12.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported 3 executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Project Manager Assistant
Health Policy Research Group
Kano, Nigeria
01.2019 - 07.2021
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability leading to 100% alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Established effective communication among team members which enhanced collaboration by 95% and led to successful project completion.
- Planned, designed, and scheduled phases for large projects which helped with the swift execution of project
Finance and Admin Manager
Health Policy Research Group
Kano, Nigeria
02.2017 - 12.2018
- Ensured smooth daily operations with 100% timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Reduced operational costs by 40% through effective management of staff schedules, resources, and vendor relationships.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
Branch Services Manager
First Bank Ltd
Uyo, Nigeria
06.2006 - 02.2017
- Handled over 50 customers' complaints and questions daily with utmost professionalism to restore satisfaction and maintain loyalty to branch.
- Streamlined branch workflow processes, enhancing overall operational efficiency and reducing costs by 20%
- Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations
- Optimized staff scheduling to ensure adequate coverage during peak hours and reduced overtime expenses thereby reducing customer wait time by 50%
Education
Junior IT Analyst Program -
NPower Canada
Halifax, NS11.2023
Bachelor of Science - Pure And Industrial Chemistry
Nnamdi Azikiwe University
Awka, Nigeria04.2004
Skills
- Google Workspace
- Trello
- JIRA
- Asana
- Clarity
- Sharepoint
- Microsoft Office 365
- Canva
- Administrative Support
- Research abilities
- Team Support
- Meeting Coordination
- Staff Supervision
- Compliance Reporting
- Strategic Planning
- Customer Relationships
- Branch Operations Management
- Customer Service
- Strong team-builder
- Excellent time management skills
- Cash Handling
- Proficient in MS Office
- Coaching and Mentoring
Languages
English
Full Professional
Pidgin English
Full Professional
Igbo
Full Professional
Certification
- Project Management Professional (PMP) - Project Management Institute.
Timeline
Quality Assurance Technician
Oxford Frozen Food
01.2023 - 08.2024
Administrative Assistant
When Women Pray Int'l
01.2021 - 12.2022
Project Manager Assistant
Health Policy Research Group
01.2019 - 07.2021
Finance and Admin Manager
Health Policy Research Group
02.2017 - 12.2018
Branch Services Manager
First Bank Ltd
06.2006 - 02.2017
Junior IT Analyst Program -
NPower Canada
Bachelor of Science - Pure And Industrial Chemistry
Nnamdi Azikiwe University