DEV INA ONYIA
Thorold,Ontario
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Sales Associate
Marshalls
07.2023 - 10.2023
- Managed customer service desk and ensured customer satisfaction
- Implemented customer feedback system to gather insights on customer experiences and preferences
- Implemented feedback system increased repeat customer visits, contributing to 15% increase in monthly revenue
- Engaged with customers to understand each need and provide tailored product recommendations
- Achieved 20% increase in customer satisfaction ratings within two months of implementing feedback system
- Proactive approach to customer service positively impacted overall reputation of store by 50%.
Beauty Advisor
The Body Shop
11.2022 - 01.2023
- Conducted weekly beauty workshops to showcase new products and increase product knowledge
- Facilitated 25% increase in monthly sales through personalized consultations and recommendations
- Introduced loyalty program which resulted in 30% increase in customer repeat purchases
- Provided 15% significant rise in brand awareness within local community.
Warehouse Staff
Envoy Warehousing
08.2022 - 09.2022
- Envoy Warehousing & Logistics, ON
- Implemented organized inventory tracking system using digital software
- Improved accuracy of inventory counts and reduced discrepancies by 20% and overall operational errors by 30%
- Collaborated with logistics team to optimize warehouse layout increased storage capacity by 15% and reduced time taken to locate specific items by 25%
- Conducted frequent safety audits to minimize workplace accidents, decreased workplace accidents by 40%, and improved employee adherence to protocols.
Education
Bachelor of Public Health Co - undefined
Brock University
St. Catharines, ONSkills
- PROFESSIONAL SKILLS
- MS Excel – Charts, Functional, Tables
- MS Office Suite – proficient in Outlook, Word, and PowerPoint
- Fully adept in Adobe InDesign and Photoshop
Timeline
Sales Associate
Marshalls
07.2023 - 10.2023
Beauty Advisor
The Body Shop
11.2022 - 01.2023
Warehouse Staff
Envoy Warehousing
08.2022 - 09.2022
Bachelor of Public Health Co - undefined
Brock University
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