ONYEMA-ECHI IBEKWE
WINNIPEG,MB
Summary
Versatile and results-driven professional with extensive experience at HUMPHREYS PRODUCT CA, adept in equipment operation and quality control. Demonstrated adaptability and stress tolerance, excelling in fast-paced environments. Proven track record of enhancing productivity and safety, with a commitment to excellence in workplace safety and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Line Operator
HUMPHERYS PRODUCT CA
07.2021 - Current
- Loaded and unloaded product on and off conveyor line by routinely lifting up to [Number] pounds.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
- Reduced downtime through proactive troubleshooting and implementing effective solutions to line issues.
- Followed best manufacturing practices for operation of production equipment.
- Contributed to a positive company culture by actively participating in team meetings, providing constructive feedback, and fostering an environment of collaboration and mutual support.
- Minimized machine downtime by promptly escalating technical problems to appropriate maintenance personnel for speedy resolution.
- Adjusted machine feed and speed to correct machine malfunctions.
- Demonstrated adaptability when assigned to different lines or roles within the facility based on changing business needs or staffing requirements.
- Ensured a safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
- Sustained consistent output levels even under high-pressure situations, contributing to overall plant productivity goals being met or exceeded regularly.
- Assembled products according to changing daily work orders and specific customer needs.
- Prioritized workplace cleanliness, adhering to 5S principles and maintaining an organized workspace that contributed positively towards overall operation efficiency.
- Checked inventory supply and stock bins to maintain proper stock levels.
RESCUE AGENT
SKYBRIDGEAMERICAS
11.2018 - 04.2020
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
- Increased customer satisfaction with personalized follow-up strategies.
- Optimized scheduling system to ensure timely follow-ups with potential leads.
- Conducted market analysis to pinpoint client needs, leading to tailored service offerings.
- Negotiated favorable terms in client contracts, safeguarding company interests.
- Piloted customer loyalty program, resulting in increased repeat business.
- Oversaw compliance with regulatory requirements, maintaining company's reputation.
- Tailored communication strategies to different client segments, improving engagement.
Line Worker
Maple Leaf Consumer Foods
09.2018 - 10.2018
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
- Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
General Laborer
SMITH PERSONNEL
07.2018 - 09.2018
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
Education
High School Diploma -
LAGOS STATE UNIVERSITY
LAGOS - NIGERIA12-2000
Skills
- Workplace safety
- Quality control
- Stress tolerance
- Computer skills
- Adaptability to change
- Assembly line experience
- Equipment operation
- Inspections
- Equipment inspections
- Cleaning and sanitation
- Safety protocols adherence
- Production reporting
- Equipment calibration
- Quality inspections
- Precision measuring tools
- Positive attitude
- Good communication
- Machine setup and shutdown
- Inventory and stocking
- Safety standards compliance
Languages
English
Full Professional
Certification
- Forklift Safety and Inspector Certification - Occupational Safety and Health Administration (OSHA).
Timeline
Line Operator
HUMPHERYS PRODUCT CA
07.2021 - Current
RESCUE AGENT
SKYBRIDGEAMERICAS
11.2018 - 04.2020
Line Worker
Maple Leaf Consumer Foods
09.2018 - 10.2018
General Laborer
SMITH PERSONNEL
07.2018 - 09.2018
High School Diploma -
LAGOS STATE UNIVERSITY
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