- Virtual Reality
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Supporting STEM education initiatives and mentorship programs
- Fundraising Events
- Volunteer Work
Onyedika Hilary Chukwuka
Banker
Lekki Phase 1,Lagos
Summary
Results-oriented Business Administration graduate and banking professional with proven expertise in financial services, digital banking transformation, and business process optimization. Currently positioned at ProvidusBank Nigeria Plc, where I play a pivotal role in client relationship management, regulatory compliance, financial risk monitoring, and the adoption of technology-driven banking solutions. Equipped with a solid foundation in data analytics, financial technology, and strategic project execution, reinforced by a suite of professional certifications in FinTech, business analytics, project management, and digital transformation. Recognized for delivering data-informed insights, enhancing customer satisfaction, and driving operational efficiency in fast-paced financial environments. Passionate about bridging finance and technology to advance financial inclusion, digital innovation, and sustainable business growth. Dedicated to expanding my expertise through the M.S. in Financial Technology and Analytics program at Stevens Institute of Technology, with the goal of shaping innovative solutions that address the evolving challenges of the global financial landscape.
Banking professional with extensive experience in managing account operations and improving financial processes. Recognized for strong focus on team collaboration and achieving results, ensuring adaptability in dynamic environments. Key skills include risk management, financial analysis, and customer relationship management.
Information technology professional with history of driving business solutions through technology. Adept at bridging gap between technical teams and business stakeholders, ensuring seamless project execution. Dependable team player known for adaptability and commitment to achieving results. Key skills include data analysis, requirements gathering, and process optimization.
Experienced with IT system analysis and optimization. Utilizes technical expertise to enhance system performance and support IT projects. Knowledge of problem-solving and technical troubleshooting to ensure seamless operations.
Overview
2
2
years of professional experience
6
6
Certifications
Work History
Banking Officer / Business Support Executive
ProvidusBank Nigeria Plc
10.2023 - Current
- Manage customer onboarding, loan processing, and account services for high-net-worth individuals and SMEs.
- Supported digital banking adoption, resulting in a 15% increase in customer engagement with mobile and online platforms.
- Conduct routine financial analysis, transaction monitoring, and compliance checks to ensure alignment with CBN regulations.
- Collaborated with IT and operations teams to optimize digital banking workflows, reducing client service turnaround by 20%.
- Prepared data-driven reports using Excel and Power BI for branch performance analysis and management decision-making.
- Assisted in the development of risk management strategies that improved audit ratings and reduced financial exposure.
- Consistently exceeded sales targets by identifying potential sales opportunities and cultivating strong client relationships.
- Remedied gaps in financial planning based on client needs and suitability.
Education
Bachelor of Science (B.Sc.) - Business Administration
Abia State University
Uturu, Abia State01.2023
Skills
- Data Analytics Tools: Power BI, Excel (Advanced), SQL, Tableau (beginner)
- Banking Applications: Core Banking Systems, CRM Platforms, Risk Monitoring Tools
- Business Tools: MS Office Suite, Project Management Software (Asana, Trello)
- Digital Skills: E-commerce Platforms, Social Media Marketing, Online Payment Systems
Certification
Diploma in Financial Technology & Analytics – 2024
CORE COMPETENCIES
- Financial Technology & Analytics
- Banking Operations & Compliance
- Business Data Analysis (Excel, SQL, Power BI)
- Risk & Compliance Management
- Digital Banking Solutions
- Financial Modeling & Forecasting
- Customer Relationship Management
- Strategic Business Planning
- Project Management
Affiliations
- Rotary International
- National Association of Social Workers
- Project Management Institute
Interests
Timeline
Banking Officer / Business Support Executive
ProvidusBank Nigeria Plc
10.2023 - Current
Bachelor of Science (B.Sc.) - Business Administration
Abia State University