Onsi Mohamed
Calgary,AB
Summary
Highly organized and hardworking individual proficient in three languages: English, Russian and Arabic. Clean driving record and Proficient in operating 3 ton trucks , as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
15
15
years of professional experience
Work History
Truck Driver
Two Men And A Truck Moving Company
02.2023 - Current
- Operated with safety and skill to avoid accidents and delays.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Moved furniture and boxes using utility dolly and truck ramp.
Warehouse Laborer
Value Village
07.2022 - 02.2023
- Used forklifts and pallet jacks to relocate products.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Helped train new employees in safe practices and warehouse procedures.
- Loaded, unloaded, and moved to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Assembled pallets and crates for secure transportation of materials.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules
- Consistently lifted materials weighing as much as 70 pounds
Tour Guide
Nefer Tours
07.2016 - 04.2022
- Guided groups of up to 45 people on scheduled tours.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Built personal relationships with guests to promote positive experiences.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
- Planned and organized tours by determining routes, selecting sights and landmarks to visit, and coordinating transportation and accommodations.
- Collected and deposited payments from guests.
Tour Guide
Coral Travel
09.2010 - 05.2016
- Guided groups of up to 45 people on scheduled tours.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Planned and organized tours by determining routes, selecting sights and landmarks to visit, and coordinating transportation and accommodations.
- Collected and deposited payments from guests.
- Checked tour vehicles for cleanliness, safety and functionality.
Hotel Front Desk Receptionist
Renaissance Hotel
08.2008 - 08.2010
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Oversaw and organized calendar to schedule reservations and monitor cancellations.
Education
Associate of Arts - Russian Literature
Russian Culture Center Alexandria Egypt
Egypt07.2008
Bachelor of Tourism Management - Tourism And Hospitality Management
High Institute of Tourism EGOTH
Egypt05.2008
Skills
- GPS and Route Planning
- Accident Prevention
- Adaptability and Flexibility
- Class 5 Driver's License
Timeline
Truck Driver
Two Men And A Truck Moving Company
02.2023 - Current
Warehouse Laborer
Value Village
07.2022 - 02.2023
Tour Guide
Nefer Tours
07.2016 - 04.2022
Tour Guide
Coral Travel
09.2010 - 05.2016
Hotel Front Desk Receptionist
Renaissance Hotel
08.2008 - 08.2010
Associate of Arts - Russian Literature
Russian Culture Center Alexandria Egypt
Bachelor of Tourism Management - Tourism And Hospitality Management
High Institute of Tourism EGOTH
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