Ononne Ashikem
Ajax,Ontario
Summary
Dedicated and detail-oriented Medical Lab Technician with a strong background in conducting diagnostic tests and analyzing results. Proficient in maintaining laboratory equipment, ensuring quality control, and adhering to strict protocols. Committed to delivering accurate and timely results to support patient care.
Overview
5
5
years of professional experience
Work History
Trainee Technician
Alpha Laboratory
01.2024 - Current
- Conducted laboratory tests and analyses under supervision to support medical diagnoses.
- Followed standard operating procedures for sample processing, testing, and result reporting.
- Assisted in maintaining laboratory equipment and ensuring compliance with safety protocols.
- Collaborated with senior technicians to perform routine quality control checks on analytical instruments.
- Documented and communicated test results accurately in a timely manner.
- Adhered to laboratory protocols and regulations while developing practical skills in a medical laboratory setting.
Retail Sales Associate
Winners
11.2023 - 01.2024
- Handled sales floor needs, including updating pricing and signage.
- Utilized POS system to process cash, credit card, and mobile pay transactions.
- Enhanced sales with suggestions of related products and services based on purchases and stated needs.
- Greeted customers with friendly and welcoming attitude.
Payroll Analyst
National Judicial Institute
11.2018 - 02.2023
- Enhanced payroll accuracy by conducting thorough audits and ensuring proper documentation of all transactions.
- Streamlined payroll processes for increased efficiency, implementing automated systems and software solutions.
- Ensured compliance with federal, state, and local regulations by staying current on tax laws and reporting requirements.
- Collaborated with Human Resources to manage employee benefits administration, including enrollment and deductions tracking.
Customer Experience Officer
Heritage Bank PLC
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Streamlined communication channels for improved customer interactions and feedback management.
- Conducted regular performance reviews with team members, identifying areas for improvement and growth opportunities.
- Analyzed customer feedback data to identify trends and develop actionable insights for continuous improvement efforts.
- Established strong rapport with customers through active listening, empathy, and clear communication skills.
- Handled escalated customer complaints with tact and professionalism, resolving issues in a satisfactory manner while maintaining company reputation.
Education
Diploma - Medical Laboratory Assistant
Oxford College of Arts And Technology
04.2024
Master of Science - Energy Economics
University of Dundee
Scotland,UKBachelor of Science - Economics
Covenant University
Ogun State, NigeriaSkills
- Active student membership with MLPAO
- Strong communication
- Trained in WHMIS
- Laboratory Information Systems
- Quality Control
- Automated Laboratory Testing
- Empathy and understanding
- Technical proficiency
Languages
English
Native or Bilingual
References
References available upon request.
Timeline
Trainee Technician
Alpha Laboratory
01.2024 - Current
Retail Sales Associate
Winners
11.2023 - 01.2024
Payroll Analyst
National Judicial Institute
11.2018 - 02.2023
Customer Experience Officer
Heritage Bank PLC
Diploma - Medical Laboratory Assistant
Oxford College of Arts And Technology
Master of Science - Energy Economics
University of Dundee
Bachelor of Science - Economics
Covenant University
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