Onohi Oboh
Cybersecurity specialist
Richmond Hill,Ontario
Summary
Dedicated cybersecurity specialist professional with history of meeting company goals utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.
Overview
16
16
years of professional experience
5
5
Certification
Work History
Cybersecurity Specialist
JDSTERLEN
05.2022 - Current
- Help identify and solve security threats.
- Protect company network from cyberattacks and unauthorised access.
- Protect company valuable data and information.
- Create cybersecurity best practice communications to educate staff against known threats and potential vectors of attack.
- Participate in creating device hardening techniques and protocols.
- Develop and maintain incident response, protocols to mitigate damage and liability during security breaches.
- Design company-wide policies to bring operations in line with Center for Internet Security (CIS) Standard.
- Manage relationship with third-party intrusion detection system providers.
- Direct in-house cyber security auditing program to detect flaws and weaknesses using Solar-Winds network and Configuration Manager.
- Maintain company-wide compliance with industry standards such as compliance Certification Board.
- Authored 265 days security incident reports, highlighting breaches, vulnerabilities and remedial measures.
- Assisted in installing compan’s-wide AGILE security solutions.
- Collaborated with third-party payment card industry (PCI) compliance partners.
- Spearheaded Bring Your Own Device program, defining necessary security parameters and designing complementary security deployments.
- Verified strength of network security measures such as Network + and Security + through external intrusion testing services.
- Implemented the use of corrective software maintenance to address the errors and faults In applications.
- Recommend improvements in security systems and procedures.
- Monitored computer virus reports to determine when to update virus protection systems.
Cybersecurity Specialist
Carefirst Seniors & Community Services Association
01.2020 - 02.2022
- Protect company’s computer system, network and data.
- Help protect company integrity and confidentiality against unauthorized access.
- Developed and maintained incident response protocols to mitigate damage and liability during security breaches.
- Recommend improvements in security systems and procedures.
- Reviewed violations of computer security procedures and developed mitigation plans.
- Monitored computer virus reports to determine when to update virus protection systems.
- Performed risk analyses to identify appropriate security countermeasures.
- Conducted security audits to identify vulnerabilities.
- Monitored use of data files and regulated access to protect secure information.
- Encrypted data and erected firewalls to protect confidential information.
- Developed plans to safeguard computer files against modification, destruction or disclosure.
- Researched and developed new computer forensic tools.
Customer Service Representative
Capital One Bank
03.2018 - 08.2019
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Maintained up-to-date knowledge of product and service changes.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Communicated professionally with colleagues, freelancers and clients.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Administrative Position
Cricket Home Comfort Inc
08.2019 - 12.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Identified issues, analyzed information and provided solutions to problems.
Information Technology Technician
JDSTERLEN
01.2007 - 02.2018
- Gained access to blocked accounts like iris Assessed the company’s database for updated services and data Scheduled appointments and met with clients Assisted in resetting employees systems
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.
- Conducted daily system monitoring, verifying security, integrity and availability of hardware, server resources, applications and key processes.
- Answered and triaged requests for assistance in order to provide top-notch support.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Configured hardware, devices and software to set up work stations for employees.
Education
Diploma - Cyber Security Specialist
CDI College
Toronto, ON08.2021
Bachelor’s - computer science
University of Benin
Nigeria 09.2012
Skills
- Information Technology
- Digital forensic
- Performs forensic analysis of digital information and gather all evidence
- Perform computer and mobile forensic examinations and prepare reports from the findings
- Collects information from digital devices as part of legal investigations
- Recover information from computers and storage devices
- Assisting law enforcement officers with cyber crimes and to retrieve evidence
- PenTest
- Understand planning, scoping of a Penetration test and its purpose
- Identify privacy of data that will be accessed during Vulnerability assessment
- Able to identify different tools and ways to gather information, Reconnaissance and
- Enumeration
- Understand Network Topologies and associated vulnerabilities to each Network
- Structure
- Cybersecurity Essentials
- Understand Risk Management Frameworks and its implementation
- Understand Standards adopted by IT Industry
- Identify Company assets and able to conduct risk assessments
- Cybersecurity Analyst CySA
- Understand Threats and Vulnerability associated to specific Threat actors
- Understand Threat Modeling
- Capable of using Tools for prevention, mitigation of attacks
- Digital Forensics
- Able to identify Hardware and software in order to preserve Data for forensics analysis
- Understand the ways to extract data from different sources and tools for this purpose
- Data acquisition, preservation of data and analysis A
- Capable of Diagnosing Technical Issues and resolving them in a timely manner
- Able to take apart or assemble a computer system safely and efficiently
- Network and Security
- Excellent understanding of network related concepts
- Able to implement network solutions
- Knowledgeable of security related risks and concepts
- Microsoft Server 2006
- Knowledgeable of features and roles including group policies and Group Policy
- Objects
- Capable of implementing network related features and roles including DHCP, server
- Roles and network domains
- Microsoft Office 2007/2010/2013
- Knowledgeable of Microsoft Office Suite Interpersonal
- Excellent written and oral communication skills
- Great ability to multitask and excellent time management skills
- Reading Comprehension
- Third-Party Collaboration
- Malware Analysis
- Damage Mitigation
- Production Work
- Critical Thinking
- Security Implementation
Accomplishments
- Cisco Certified CNNA Excellent understanding in troubleshooting wired/wireless network Understand the use of several tracks like Cloud, cyber operations knowledgeable in routing and switching, service provider and wireless
- Documented and resolved issues which led to results
- Resolved product issue through consumer testing.
- Collaborated with team of 5 team members in the development of a project.
- Achieved results by completing each task with accuracy and efficiency.
Certification
- Cysa+ Cybersecurity Analyst
- Security+ -
- Network +
- Pentest +
- Cisco
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Cybersecurity Specialist
JDSTERLEN
05.2022 - Current
Cybersecurity Specialist
Carefirst Seniors & Community Services Association
01.2020 - 02.2022
Administrative Position
Cricket Home Comfort Inc
08.2019 - 12.2019
Customer Service Representative
Capital One Bank
03.2018 - 08.2019
Information Technology Technician
JDSTERLEN
01.2007 - 02.2018
Diploma - Cyber Security Specialist
CDI College
Bachelor’s - computer science
University of Benin
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