Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline

Onifrio Marziliano

Laval,QC

Summary

Dynamic professional with a proven track record at Elixor Restaurant, excelling in guest relations and staff training. Known for enhancing customer loyalty through effective communication and problem resolution. Skilled in high-volume dining and cash handling, consistently delivering exceptional service while maintaining a positive team environment.

Overview

9
9
years of professional experience

Work History

Head Waiter

Elixor Restaurant
01.2017 - Current
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Conducted training sessions for staff on efficient POS system utilization.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Warehouse Worker

Valentino Construction
06.2023 - 10.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Amazon Warehouse and Driver

Amazon
04.2021 - 04.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Education

High School Diploma -

Lester B Pearson , Montreal, QC
06.1986

Skills

  • High volume dining
  • Guest relations management
  • Menu presentation
  • Menu memorization
  • Accurate money handling
  • Service prioritization
  • Order taking
  • Reliable and responsible
  • Team player
  • Adaptable and flexible
  • Warm and friendly
  • Staff training
  • Cool under pressure
  • Transactions and cash handling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Loading and unloading
  • Warehouse safety
  • Order picking
  • Clear communication
  • Sorting and labeling
  • Material handling
  • Warehouse operations
  • Team collaboration
  • Order picking and processing
  • Warehouse organization
  • Shipping and receiving
  • Material loading and unloading
  • Punctual and dependable

Languages

English French Italian
Native or Bilingual

Accomplishments

  • Achieved Result through effectively helping with Task.
  • Documented and resolved Issue which led to Results.
  • Supervised team of Number staff members.
  • Resolved product issue through consumer testing.
  • Achieved Result by introducing Software for Type tasks.

Timeline

Warehouse Worker - Valentino Construction
06.2023 - 10.2025
Amazon Warehouse and Driver - Amazon
04.2021 - 04.2024
Head Waiter - Elixor Restaurant
01.2017 - Current
Lester B Pearson - High School Diploma ,

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Onifrio Marziliano