Onick Khan
Toronto,Canada
Summary
I am highly energetic and strategic, and self-motivated. Offering years of retail sales experience specializing in home equipment, technology, and services. Excellent communication and conflict resolution skills. Proven success in generating new accounts for small businesses and medium businesses. Strong ability in CRM tools (Salesforce). Highly organized, proactive and punctual with a team-oriented mentality.
Overview
4
4
years of professional experience
Work History
Senior Client Representative
Mackenzie Investments
10.2024 - Current
- Educating clients on Mackenzie products and services
- Addressing inquiries from our clients through phone calls (inbound/outbound), emails, and fax Providing superior customer experiences by guiding our clients towards an appropriate solution
- Building relationships with our clients to create loyalty towards Mackenzie Investments
Business Development Associate
Peninsula Canada
07.2022 - 12.2023
- Accomplished in offering expertise in marketing, sales, and operations. Consults with customers to build strong relationships and increase hard sales numbers.
- Identified business prospects through cold calling, networking, marketing, and database lead and achieved sales goals.
- Leveraged strengths to drive long-lasting improvements in business growth, client relations, and profits.
- Engaged with customers to build business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Reviewed client concerns and recommended appropriate changes to supervisors.
Customer Sales Representative (Manager on Duty)
Rogers Communication, Fido
11.2021 - 01.2022
- Up-sell new devices and products or services to existing customers.
- Ensure that appropriate information is available about the product or service being used.
- Fostered positive employee relationships through communication, training, and development coaching.
Education
Technical Diploma - Film Production
Toronto Film School
04.2018
DEC - Cinema and Video Communication
Dawson College
11.2015
Skills
- Consultative selling
- Training and mentoring
- Influencing skills
- Pipeline management
Languages
English
Timeline
Senior Client Representative
Mackenzie Investments
10.2024 - Current
Business Development Associate
Peninsula Canada
07.2022 - 12.2023
Customer Sales Representative (Manager on Duty)
Rogers Communication, Fido
11.2021 - 01.2022
DEC - Cinema and Video Communication
Dawson College
Technical Diploma - Film Production
Toronto Film School