Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ONI-JEUSH M. ESTRADA

Winnipeg,Canada

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

11
11
years of professional experience

Work History

Slicer Operator/Scaler

Maple Leaf Foods
10.2022 - Current

• Inspects products/packages for leakers

• Makes/prepares empty boxes

• Packs finished product in boxes

• Reports any incident or situation that might affect production to the Supervisor

• Completes other duties as assigned Role Responsibilities of Service Lines include, but are not limited to:

• Help break down of all lines at end of day

• Operates a jigger and holds a valid license

• Picks up racks of ham from the operation line to the RAW scale

• Prepares paperwork, recording racks moved from stuffing to smokehouse

• Scales racks of ham and records product description (SAP info, # of racks, # hams per rack)

• Assists Supervisor/Lead Hands with paperwork while on shift

• Reports any incident or situation that may affect production to Supervisor


Customer Service Representative

Concentrix
07.2021 - 01.2022
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Delivered prompt service to prioritize customer needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Plant Manager/Production Officer

Meat Concepts Corporation(Rico’s Lechon)
11.2018 - 05.2021
  • Planning and organizing production schedules
  • Determining quality control standards
  • Overseeing production processes
  • Organizing the repair and routine maintenance of production equipment
  • Organizing relevant training sessions for new and tenure employees
  • Ensuring that health and safety regulations are met
  • Preparing production reports(daily, weekly and monthly)
  • Resolving issues between the production staff to maintain a harmonious working environment
  • Supervise and motivate a team of workers
  • Work with managers to implement the company's policies and goals
  • Handles QA/QC department/ Logistics Department/Packing/Maintenance/Warehouse

Pharmacy Assistant

MERCURY DRUG CORPORATION
03.2017 - 09.2018

▪ Dispensing the correct medicine to the patients and customers

▪ Assess prescriptions for completeness

▪ Maintain proper drug storage and security

▪ Place and receive orders for stock to maintain inventory.

▪ Regularly checking expiring medicines.

▪ Gather and enter patient information and doctors' prescriptions in computer systems.

▪ Help customers find non-prescription items and refer to other same brand drugstores.

▪ Provide information for drug usage.

Team Member (Operations Administration)

Emirates Flight Catering LLC
11.2015 - 01.2017
  • Answer phone calls and customer questions in a professional manner
  • Perform book-keeping and management of office files
  • Receiving and making orders of different flight around Dubai Airports
  • Inputting and encoding flights meal orders
  • Making orders for VIP flights
  • Making a receipt for the flight orders
  • Making flight meals and ensure proper hygiene of food
  • Cleaning of utensils used in flights

Sales and Marketing Assistant

Cashbook Network Marketing
06.2014 - 08.2015
  • Contributes information, ideas, and research to help develop marketing strategies
  • Helps to detail, design, and implement marketing plans for each product or service being offered
  • Develops sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc
  • Answers questions from clients about product and service benefits
  • Maintains excellent relationships with clients through superior customer service
  • Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance
  • Tracks sales data and works to meet quotas or sales team goals

Education

Bachelors of Science - Information Technology

Colegio De San Pedro
04-2014

Skills

  • Machine operation
  • Production monitoring
  • Waste reduction
  • Measurement tools
  • Team collaboration
  • Industrial safety
  • Continuous improvement
  • Production recordkeeping
  • Machine setup and operation
  • Computer literacy
  • Quality inspection
  • Decision-making

Languages

English
Full Professional

Timeline

Slicer Operator/Scaler

Maple Leaf Foods
10.2022 - Current

Customer Service Representative

Concentrix
07.2021 - 01.2022

Plant Manager/Production Officer

Meat Concepts Corporation(Rico’s Lechon)
11.2018 - 05.2021

Pharmacy Assistant

MERCURY DRUG CORPORATION
03.2017 - 09.2018

Team Member (Operations Administration)

Emirates Flight Catering LLC
11.2015 - 01.2017

Sales and Marketing Assistant

Cashbook Network Marketing
06.2014 - 08.2015

Bachelors of Science - Information Technology

Colegio De San Pedro
ONI-JEUSH M. ESTRADA