Oneilia Miller-Sarjue
Toronto,ON
Summary
Focused and adaptable professional with over 20 years combined experience Human Resources, Project, Change and Risk Management. An analytical thinker who is skilled at communicating, collaborating, and influencing others, thus the ability to effectively engage with persons at all levels, to positively impact organizational performance, culture, and corporate brand image.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Senior Anti-Money Laundering (AML) Analyst
CIBC Bank
- Subject Matter Expert (SME) for politically exposed persons (PEPs), leading the PEP triage processes, using investigative commercial databases such as World Check and Factiva to perform Enhanced Due Diligence (EDD) and risk management
- Conducted AML Case investigations using banking and risk management tools, systems, and professional judgement, in alignment with FINTRA and OSFI guidelines
- Provided training, support, and direction to investigators on queries relating to systems, processes, regulations, & guidelines
- Completed monthly reports, including cash-intensive and money-service business (MSB) reports.
Consultant, Conduct & Culture Risk (CCR)
CIBC Bank
04.2016 - Current
- Collaborate with stakeholders from SBUs, regions, and line of businesses (LoBs) to develop, enhance and maintain detailed quarterly CCR dashboards for all businesses and regions, to improve visibility into risk management and compliance activities and senior leadership decision-making
- Coordinate CCR Compliance and Risk Management projects, including the F24 CCR Framework refresh, the inventory identification phase of Accessibility Canada Act project, the Office of the Superintendent of Financial Institutions (OSFI) Integrity and Security Guideline and the Culture and Behavior Guideline internal consultation
- Leading the roll-out of the enhanced Anti-bribery, Anti-corruption (ABAC) Risk Assessment Model to all SBUs and related LoBs, allowing for the identification of residual ABAC risk
- A member of the Compliance and Global Regulatory Affairs (CGRA) continuous improvement committee (HIVE), leading communications for the committee
- Developed and continuously enhance CCR user guides and process overviews, including the Metric Calculation Procedures, CCR Reporting Process Overview, and Metric Review Procedures to streamline the team’s activities
- Conduct and ABAC risk associate providing independent challenge of risks through Global Operational Risk Management (GORM) Programs such as Change Initiative Risk Assessment (CIRA) and Risk Control Self-assessment (RCSA) as well as Third Party Risk Assessment (TPRA)
- Research and keep abreast of industry and regulatory affairs and trends related to CCR metrics and monitoring and prepare and distribute weekly CCR newsletter
- Assist the Director will ad-hoc requests that are required to effectively monitor and report on CCR and ensure regulatory compliance.
Process Manager/Change Management Specialist
The Inclusion Project
01.2021 - 01.2023
- Used a structured change management approach to cultural impact assessment and Equity, Diversity, and Inclusion (EDI) transformation processes for the organizations’ clients
- Developed training resources and engagement framework for Webinars and workshops on Equity, Diversity, and Inclusion for clients such as Global Affairs Canada, Equestrian Canada, SUCCESS BC, MOSAIC, CanWaCH, and BC Antiracism
- Provided coaching and capacity development training for diverse stakeholder groups and support the Chief Equity Officer in the delivery of focused training and learning development workshops for organizations.
Program Associate / Intake Counselor
Community MicroSkills Development Center
01.2015 - 01.2016
Human Resource Generalist & Corporate Trainer
International Gaming Technology (IGT)
01.2003 - 01.2015
- Managed the transformational change management and communications processes of the Balanced Scorecard (BSC) strategic planning & management system implementation, to ensure employee adoption and benefit realization
- Delivered weekly Supreme Ventures Limited (SVL) certificate sales training sessions with lottery agents and operators, providing in-depth knowledge of gaming products, services, and financial and accounting management
- Collaborated with senior leaders and supervisors to prepare and amend job descriptions for new and existing positions
- Renegotiated the HR & administration service contracts for 2014, to achieve an approximate 7% year-over-year cost reduction
- Participated in job evaluations and needs assessments to determine required FTE (addition/reduction) and job re-design and enrichment
- Used SAP to manage all scheduling and recording of employee timesheets and vacation, sick, and other leave of absences, providing information for monthly payroll and vacation accruals
- Participated in labor market assessments to create competitive employee compensation and benefits packages
- Processed new hires and separation, from employee requisition and recruitment to candidate selection, onboarding, and off-boarding
- Coordinated multiple IT, HR, and administrative projects from initiation to go-live to close, using project management principles to complete projects on budget and on time/schedule
- Prepared meeting minutes, cash-flow statements, tender documents and administered procurement and tender processes, including purchase orders, contracts, requests for proposals and quotations.
Education
Doctor of Education in Organizational Leadership and Development -
Grand Canyon University
01.2021
Management Certificate in Human Resources -
Carleton University – Sprott School of Business
01.2021
Higher Education Teaching Certificate -
Harvard's Derek Bok Center
01.2020
Master of Bus. Admin. -
University College of the Commonwealth Caribbean
01.2014
Skills
- Focused and adaptable professional with over 20 years of combined experience Human Resource, Project, Change, and Risk Management Proficient in Microsoft Office Suite An analytical thinker who is skilled at communicating, collaborating, and influencing others, thus the ability to effectively engage with persons at all levels, to positively impact organizational performance, culture, and corporate brand image
Certification
- Project Management Professional (PMP), Project Management Institute, 07/2026, 1741355
- Change Management Specialist (CMS), Management and Strategy Institute, No Expiry Date, 61148235
Timeline
Process Manager/Change Management Specialist
The Inclusion Project
01.2021 - 01.2023
Consultant, Conduct & Culture Risk (CCR)
CIBC Bank
04.2016 - Current
Program Associate / Intake Counselor
Community MicroSkills Development Center
01.2015 - 01.2016
Human Resource Generalist & Corporate Trainer
International Gaming Technology (IGT)
01.2003 - 01.2015
Management Certificate in Human Resources -
Carleton University – Sprott School of Business
Master of Bus. Admin. -
University College of the Commonwealth Caribbean
Senior Anti-Money Laundering (AML) Analyst
CIBC Bank
Doctor of Education in Organizational Leadership and Development -
Grand Canyon University
Higher Education Teaching Certificate -
Harvard's Derek Bok Center
Similar Profiles
Anupriya SanthakumarAnupriya Santhakumar
Business Officer at CIBC BankBusiness Officer at CIBC Bank
Rupinder KaurRupinder Kaur
Credit Counsellor at CIBC BankCredit Counsellor at CIBC Bank
KABISHNAN SRITHARANKABISHNAN SRITHARAN
Senior Credit Sontrol Officer at CIBC BankSenior Credit Sontrol Officer at CIBC Bank