Onder Firat
Grande Prairie,AB
Summary
Dynamic and results-oriented professional with a proven track record at Bosphorus Restaurant and Crystal Springs Resort. Excelled in team support and demonstrated expertise in daily specials memorization. Achieved significant improvements in customer satisfaction by leveraging strong analytical skills and a commitment to excellence. Skilled in maintaining high safety and sanitation standards, ensuring a positive dining experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Bosphorus Restourant
12.2022 - 09.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Housekeeper
Crystal Springs Resort
07.2022 - 11.2022
- Dusted picture frames and wall hangings with cloth.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Internship Student
Horoz Bollore Logistics
11.2019 - 05.2020
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
Shelf Stocker
West Yellowstone Marketplace
05.2018 - 10.2018
- Checked and pulled defective or expired products from shelves.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
Education
Bachelor of Science - Industrial Engineering
Gaziantep University
Gaziantep Turkiye06-2020
Skills
- Daily specials memorization
- Team member support
- Table resetting
- Order delivery practices
Languages
English
Turkish
Certification
H2S Certificate
First Aid Certificate
Driver Licence
Timeline
Server
Bosphorus Restourant
12.2022 - 09.2024
Housekeeper
Crystal Springs Resort
07.2022 - 11.2022
Internship Student
Horoz Bollore Logistics
11.2019 - 05.2020
Shelf Stocker
West Yellowstone Marketplace
05.2018 - 10.2018
Bachelor of Science - Industrial Engineering
Gaziantep University
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