Omran El Khatib

- Operated the cash register system
- Processed electronic payments including debit/credit
- Processed and activated gift cards/coupons
- Promoted all Shell Select exclusive deals on all store items
- Delivered professional customer service while dealing with different types of individuals
- Restocked shelves, back room, and inside coolers (all kinds of beverages)
- Monitored and kept records of product freshness
- Organized displays and changed the planogram seasonally
- Maintained store cleanliness in addition to the outside court and car wash
- Complied with and followed company policies, especially safety standards, including responsible handling of tobacco and lottery sales
- Participated in various Shell customer service trainings
- Supported daily operations such as receiving deliveries

- Restocked fresh produce items including fruits and vegetables
- Monitored quality, appearance, and expiration of produce to ensure freshness
- Rotated stock using the FIFO (First In, First Out) method to reduce waste
- Organized displays to maintain a clean, appealing, and accessible produce section

- Assist the head coach in planning and running training sessions.

- Help set up and take down equipment (cones, goals, bibs, balls).

- Encourage and motivate children during drills, games, and matches.

- Provide individual support to children who need extra guidance.

- Promote teamwork, respect, and fair play at all times

- Supervised daily front-of-house operations, ensuring exceptional guest experiences in a fine dining environment.
- Trained, scheduled, and managed servers, hosts, and bussers to maintain high service standards.
- Oversaw dining room setup, cleanliness, and table arrangements in accordance with fine dining protocols.
- Handled customer concerns and special requests professionally, ensuring guest satisfaction and retention.
- Coordinated with the kitchen and bar teams to ensure accurate and timely food and beverage service.
- Monitored staff performance, provided coaching, and enforced company policies and service standards.
- Assisted in inventory management, ordering, and cost control of beverages and dining supplies.
- Supported event service, private dining functions, and VIP guest experiences.
- Ensured compliance with health, safety, and sanitation regulations.