MS Word, Excel
Omoyemi Adekoya
Administrative Assistant
Winnipeg,Manitoba
Summary
Focused Administrative manager with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
12
12
years of professional experience
2
2
year of post-secondary education
2
2
Language
Work History
Administrative Manager
ZENITH CAREX INTERNATIONAL LTD
Abuja, Federal Territory Capital
Sep.2017 - Feb.2024
- Organized and updated databases, records and other information resources.
- Completed monthly payroll for 219 employees.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Coordinated office events, seminars and meetings for staff and clients.
- Improved office operations by automating client correspondence, record tracking and data communications.
Customer Service Executive
EVERMORE PROPERTIES INVESTMENT LTD
07.2015 - 04.2017
- Developed working relationships with internal and external customers while assisting with account management duties.
- Escalated critical customer issues to the supervisor immediately to avoid lost revenue and canceled policies.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Persuaded customers to sign up for a customer loyalty program to generate additional company revenue.
- Tracked customer service cases and updated service software with customer information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Sales Executive Manager
DCL AFRICA
07.2012 - 04.2015
- Increased revenue by implementing effective sales strategies in the sales cycle process from prospecting leads through close.
- Maintained financial controls, planned business operations, and controlled expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed sales strategy based on research of consumer buying trends and market conditions..
Education
High School Diploma -
Yaba College of Technology, Lagos
Lagos, Nigeria03.2005
Post Graduate Diploma - Management
Ladoke Akintola University of Science & Technology
Nigeria 2020.02 - 2021.07
Skills
- Office Management
- Process Improvement
- Account Reconciliation
- Project Management
- Strategic Planning
- Event Planning
- Staff Management
- Database Administration
- Travel Coordination
- HR Support
Timeline
Post Graduate Diploma - Management
Ladoke Akintola University of Science & Technology
2020.02 - 2021.07
Administrative Manager
ZENITH CAREX INTERNATIONAL LTD
Sep.2017 - Feb.2024
Customer Service Executive
EVERMORE PROPERTIES INVESTMENT LTD
07.2015 - 04.2017
Sales Executive Manager
DCL AFRICA
07.2012 - 04.2015
High School Diploma -
Yaba College of Technology, Lagos
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Interests
Travelling
Similar Profiles
ROHAN JOHN JOSEPHROHAN JOHN JOSEPH
Disability Support Worker at Carex AustraliaDisability Support Worker at Carex Australia
ADEBAYO ADEDEJI ADESANYAADEBAYO ADEDEJI ADESANYA
Care Assistant at Carex Homes IncCare Assistant at Carex Homes Inc
Halliru UmarHalliru Umar
Funds Transfer Officer at Zenith International Bank PLCFunds Transfer Officer at Zenith International Bank PLC
Lovepreet SinghLovepreet Singh
Truck Transport Mechanic at RS Express Ltd.Truck Transport Mechanic at RS Express Ltd.
Mary GirardMary Girard
Support Worker at Wabaseemoong Jordans PrincipleSupport Worker at Wabaseemoong Jordans Principle