Omowumi Ajisafe
Calgary,AB
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Housekeeper
Pier Habour Residence
Lagos.NG
12.2021 - 08.2023
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Waxed and polished wood furnishings to restore faded appearance.
- Sorted and counted linens and organized in storage areas.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Cashier
FeedWell Supermarket
IBADAN,NG
01.2020 - 11.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Scanned items and checked pricing on cash register for accuracy.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers promptly and responded to questions.
Hotel Receptionist
Bayse One Premium Hotel
Lagos,NG
11.2017 - 08.2019
- Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
- Provided excellent customer service to all guests by responding promptly to their requests or concerns.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Informed housekeeping staff of any special requests made by guests.
- Assisted guests with directions and transportation arrangements when needed.
- Checked in guests using computerized reservation systems, collected payments and verified credit cards.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Responded to inquiries and room requests made online, by phone and via email.
- Maintained accurate records of guest reservations, cancellations and no-shows.
- Answered inquiries from potential customers regarding room availability, rates and policies.
- Handled cash transactions accurately while adhering to established accounting procedures.
- Resolved billing discrepancies between guest accounts and invoices.
Housekeeper
Rollace Hotel
Lagos,NG
01.2015 - 10.2017
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
Education
Bachelor of Science - Hospitality And Tourism Management
Bowen University
Nigeria08-2019
Skills
- Customer Service
- Dusting
- Infection Control
- Restroom Detailing
- Laundry Management
- Residential Cleaning
- Customer-Oriented
- Housekeeping
- ID Verification
- Payment Processing
- Cash Handling
- Customer Assistance
- Returns Processing
- Cash Register Operation
- Payment Collection
- Order Verification
- Inventory Management
- Payment Posting
- Order Packaging
- Reservation Management
- Guest Relations
- Microsoft Office
- Room Service
- Guest Reception
- Guest Registration
- Transaction Processing
- Invoicing and Billing
- Front Desk Management
- Data Entry
- Excellent Communication
Timeline
Housekeeper
Pier Habour Residence
12.2021 - 08.2023
Cashier
FeedWell Supermarket
01.2020 - 11.2021
Hotel Receptionist
Bayse One Premium Hotel
11.2017 - 08.2019
Housekeeper
Rollace Hotel
01.2015 - 10.2017
Bachelor of Science - Hospitality And Tourism Management
Bowen University
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