Omotayo Mackson
Calgary,AB
Summary
Certified Epic Credentialed Trainer, Meditech Expanse Analyst and CERNER Application Analyst and Trainer with over 6 years of experience in healthcare information technology. Skilled in EMR systems such as Epic, Meditech, NextGen, Allscripts, and Cerner. Expertise in training healthcare professionals, managing system transitions, and improving clinical workflows. Passionate about Health Information Exchange, Health Information Management, and optimizing medical billing processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Meditech Application Analyst
Fraser Health
Surrey, British Columbia
05.2024 - Current
- Serve as a key analyst for the maintenance, configuration, and support of Meditech applications across multiple hospitals.
- Collaborate with clinical and IT teams to ensure Meditech systems align with operational and clinical workflows.
- Troubleshoot and resolve technical issues within the Meditech platform, providing timely support to users
- Design and implement application enhancements to improve system performance and meet end-user needs.
- Assist in system upgrades, patches, and updates, ensuring minimal disruption to hospital operations.
- Provide training and user support for hospital staff, ensuring they maximize the functionality of Meditech applications.
- Work on data integration projects involving Meditech and third-party systems, optimizing workflows and improving clinical documentation.
- Supported large-scale EMR systems, ensuring smooth operation and optimization across departments.
- Collaborated with physicians, nurses, and allied health professionals to streamline system usage and ensure alignment with hospital workflows.
Epic Credentialed Trainer, ClinDoc/ASAP
Alberta Health Services
Calgary, Alberta
08.2022 - 05.2023
- Delivered training on Epic EMR systems for clinical staff, including physicians and nurses, ensuring a comprehensive understanding of workflows and system security features.
- Assisted with user access provisioning and smart phrase customizations to improve data quality and documentation accuracy.
- Worked with cross-functional teams to ensure the system meets the needs of clinical stakeholders, improving care delivery efficiency.
- Provided on-site support for end-users during go-live activities.
- Performed system testing prior to implementation of new software modules.
- Assisted customers in troubleshooting issues related to Epic applications.
- Recorded and tracked all training activity in an electronic database.
Meditech Expanse Analyst/Trainer
NAVIN HAFFTY
Georgetown, Ontario
11.2021 - 12.2021
- Work on the floor directly with physicians and clinicians to help them understand future state workflows, tip sheets, and navigate the Meditech Expanse system.
- Conducted general training and in-class teaching to both physicians and nurses.
- Assisted provider with surgery charges and progress note.
- Provided support to anesthesiologist and CRNA from the event tab, marking anesthesia start and stop times. Also, assisted provider to file the chart after all documentation is complete.
- Taught the surgical doctors how to effectively personalize their macros and how to pull saved macros through butler.
Meditech Expanse Analyst/Trainer
Health-tech
Toronto, Ontario
04.2021 - 11.2021
- Provided floor support and training during Meditech Expanse Go-Live implementations across several hospitals.
- Collaborated with hospital leadership and clinical teams to design workflows that align with patient care needs and system capabilities.
- Conducted user training, ensuring adherence to data security standards and improving user satisfaction with system functionality.
- Facilitated communication between clinical staff and IT leadership, helping to bridge the gap between technical and operational needs
- Assisted in the rollout of new clinical information systems, providing training and support to end-users. Both in class and virtual training.
Epic Go-Live Implementation Specialist
SGMC Health
Valdosta, GA
10.2019 - 11.2020
- Supported the successful implementation of Epic Optime/Anesthesia systems, training surgical doctors and staff in system navigation and documentation
- Ensured adherence to hospital security policies and provided real-time troubleshooting support during Go-Live events.
- Provided end-user support and troubleshooting for Epic issues, ensuring minimal disruption to daily operations.
- Conducted Epic system troubleshooting, working closely with IT support teams to resolve technical issues
- Performed system analysis to identify inefficiencies and provide recommendations for improvement.
Epic Ambulatory/Cadence Support Specialist
Methodist Family Health
Health Center, TX
02.2018 - 05.2019
- Assisted clinicians with EMR navigation, documentation accuracy, and system customization
- Conducted training sessions that focused on data security, patient privacy, and workflow optimization.
- Provided conflict resolution support and acted as a liaison between IT staff and clinical users
Epic Ambulatory/Epic Cadence ATE Support Consultant
Methodist Family Health Center
Waxahachie, TX
02.2018 - 05.2019
- Conducted general training and in-class teaching to both physicians and nurses.
- Assisted nurses and other clinical staff with documentation, rooming activity, and reviewing patient's home medication, allergies, and history.
- Assisted them in building and customizing their smart tools and macros.
- Assisted them in clearing their inbox and setting up Proxy on their inbox, and how to grant access to each user to the inbox, as well as how to create different types of pools.
- Assisted them in clearing an erroneous encounter.
- Assisted with personalization of Epic navigating icons.
- Assisted clinicians with pulling and reconciliation of patient information during the transition and integrating phases.
- Educated and assisted clinical staff on order management and creating preference list.
- Assisted nurses with documenting co-quality measures, patient education, and helping them navigate well in the new system, etc.
Epic (Command Center Interface)/Ambulatory Oncolog
Atlantic Health
Johnstown, PA
02.2017 - 04.2017
- Receives calls from end users on various Epic issues.
- Troubleshooting vendor's queries and resolving the issues.
- Taking a log of tickets and resolving the issues.
- Sometimes remote into vendors' PCs to resolve issues.
- Escalating issues as necessary and following up on them for a quick resolution.
- Assisted clinicians in managing orders, placing orders and order sets, modifying orders, medication reconciliations, signing orders, holding orders, pre- and post-ops documentation, consults, and charges, creating and using smart sets, and cosigning requests of PAs.
Education
High School Diploma -
Canadian College of Business, Science & Technology
Toronto, ON06-2023
Bachelor of Science - Business Administration And Management, General
University of Ibadan
Ibadan,Oyo State05-2009
Skills
- Epic Care: Inpatient, Ambulatory, ClinDoc, Orders, ASAP, and Stork modules
- Meditech Expanse Training and Support
- Strong analytical and problem-solving skills
- Project management and multitasking under tight deadlines
- Clinical and technical team collaboration
- Customized Smart Phrases, Macros, and Templates
- Dragon dictation assistance and physician support
- Health Information Exchange (HIE) and EMR integration
- Exceptional communication and interpersonal skills
- Attention to detail and process optimization
- Ability to manage multiple priorities efficiently
- End-User Training
- System Documentation
- Software testing
- System Analysis
Certification
- Epic Credentialed Trainer (Ambulatory, ASAP, Stork, Orders, ClinDoc)
- Meditech Expanse Trainer
- Cerner Surg-Net / Anesthesia Certified
- Professional Scrum Master™ I (PSM I)
- Business Analysis
Languages
English
Professional
Accomplishments
- NP Nursing Credentialed Trainer
- EpicCare Inpatient Procedure Orders
- Grand Central
Timeline
Meditech Application Analyst
Fraser Health
05.2024 - Current
Epic Credentialed Trainer, ClinDoc/ASAP
Alberta Health Services
08.2022 - 05.2023
Meditech Expanse Analyst/Trainer
NAVIN HAFFTY
11.2021 - 12.2021
Meditech Expanse Analyst/Trainer
Health-tech
04.2021 - 11.2021
Epic Go-Live Implementation Specialist
SGMC Health
10.2019 - 11.2020
Epic Ambulatory/Cadence Support Specialist
Methodist Family Health
02.2018 - 05.2019
Epic Ambulatory/Epic Cadence ATE Support Consultant
Methodist Family Health Center
02.2018 - 05.2019
Epic (Command Center Interface)/Ambulatory Oncolog
Atlantic Health
02.2017 - 04.2017
High School Diploma -
Canadian College of Business, Science & Technology
Bachelor of Science - Business Administration And Management, General
University of Ibadan
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