OMOTAYO BELLO
Toronto,ON
Summary
Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.
Overview
2
2
years of professional experience
Work History
Material Handler
Afri-Way cargo Logistics Inc
Toronto, ON
07.2023 - Current
- Loaded and unloaded trucks with appropriate material handling equipment.
- Maintained accurate inventory records of all received items.
- Inspected materials for any damages or defects upon receipt.
- Received and distributed incoming materials to designated areas.
- Loading and unloading inventory from loading docks, delivery trucks, storage areas, and the airport.
- Processing Payment and providing adequate support to customers.
- Assisting in drop off and pickup of cargo from the airport.
Technical Support Engineer
Tek Experts
Lagos, Nigeria
02.2022 - 06.2023
- Provided technical support to customers by troubleshooting and resolving hardware and software issues.
- Configured, maintained, and monitored computer systems for optimal performance.
- Installed and tested operating systems, applications, updates, patches, and service packs.
- Troubleshot network connectivity problems such as router configurations, IP addressing, and DHCP server setup.
- Assisted customers with mobile device configuration including email accounts and security settings.
- Analyzed system logs for potential problems or errors related to system performance or security threats.
- Resolved complex technical problems through root cause analysis techniques.
- Provided remote assistance to end-users when needed.
- Performed system backups on a regular basis according to established policies.
- Provided support via remote desktop software, diagnosing customer issues over private and public networks.
- Replied to customer queries via email, messaging systems and support ticket platforms.
- Collaborated with teams to solve technical customer problems across product suites.
- Asked customers targeted questions to diagnose problems and provided timely solutions.
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
- Contributed to knowledge base by creating and maintaining articles and other technical documents.
Education
Bachelor of Science - Computer Sciene
Lagos State Polytechinc
Lagos10.2019
Skills
- Delivery Tracking
- OSHA Compliance
- Warehouse Organization
- Cycle Counting
- Sales
- Attention to Detail
- Heavy Lifting
- Delivery Scheduling
- Warehouse Safety
- Product Transport
- Shipping and Receiving
- Load Verification
- Truck Loading and Unloading
- Teamwork and Collaboration
- Customer Relationship Management (CRM)
- Logistics
- Positive Attitude
- Customer Service
- Materials Handling and Transport
- Operations Support
- Technical Troubleshooting
- Process Improvement
- Performance Optimization
- Debugging
- Critical Thinking
- Problem-Solving
- Technical Documentation
- System Troubleshooting
- Customer Relationship Management
- Root Cause Analysis
Affiliations
- Music
- Reading
- Driving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Material Handler
Afri-Way cargo Logistics Inc
07.2023 - Current
Technical Support Engineer
Tek Experts
02.2022 - 06.2023
Bachelor of Science - Computer Sciene
Lagos State Polytechinc
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