Omolola Salami
Kitchener,ON
Summary
A detail-oriented medical receptionist with a 2-year background performing basic clerical tasks to keep the office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
The Pizzaz Hospital
Ibadan, Oyo State
07.2022 - 08.2023
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Performed data entry tasks related to billing and collections procedures.
- Processed referrals for specialist care when requested by physicians or patients.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Processed patient payments and scanned identification and insurance cards.
Medical Assistant
Oyo State Hospital Management Board
Ibadan, Oyo State
02.2021 - 06.2022
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Education
Post-Degree Certificate - Health Care Administration
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04-2024
Bachelor of Science - Nursing
Lead City University
Ibadan, Oyo State09-2022
Skills
- Records Management
- Microsoft Office
- Medical Transcription
- Appointment Management
- Telephone Etiquette
- Front Desk Operations
- Office Administration
- Medical Records Management
Timeline
Medical Receptionist
The Pizzaz Hospital
07.2022 - 08.2023
Medical Assistant
Oyo State Hospital Management Board
02.2021 - 06.2022
Post-Degree Certificate - Health Care Administration
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Nursing
Lead City University
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