Omolola Ayeloja
Montreal,QC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Area Leader
McDonald's
11.2020 - Current
- Identified and removed obstacles in customer experience, supporting individual discovery through direct partnerships with General Man
- Identified and removed obstacles in customer experience, supporting individual discovery through direct partnerships with General Manager and company leadership.
- Monitored merchandise stock and cleanliness of regional outlets, supporting unique branch identity while upholding corporate standards.
- Supported management in handling customer influx and providing individuals with tailored experiences, building valuable connections with public and relaying feedback to company leadership.
- Promoted branch profitability and sales goal achievement by establishing rigorous daily, weekly and monthly targets.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Server
La Résidence Saint Raphael
02.2021 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Volunteer
Camp Kinkora
06.2019 - 08.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events
- Facilitated community outreach to expand participation and support
Education
High School Diploma -
École Secondaire Pierre-Laporte
Mount Royal, QC06.2022
Skills
- Customer Needs Assessments
- Operational Procedures
- Leadership Competency
- Team Goals
- Customer Service
- Attention to Detail
- Delegation and Supervision
- Daily specials memorization
- Dining area maintenance
- To-go order preparation
- Cash handling
Timeline
Server
La Résidence Saint Raphael
02.2021 - 05.2022
Area Leader
McDonald's
11.2020 - Current
Volunteer
Camp Kinkora
06.2019 - 08.2019
High School Diploma -
École Secondaire Pierre-Laporte
Similar Profiles
Godson JojuGodson Joju
Café Barista at McDonald'sCafé Barista at McDonald's
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's