Omolola Ayeloja
Montreal,QC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Area Leader
McDonald's
11.2020 - Current
- Identified and removed obstacles in customer experience, supporting individual discovery through direct partnerships with General Man
- Identified and removed obstacles in customer experience, supporting individual discovery through direct partnerships with General Manager and company leadership.
- Monitored merchandise stock and cleanliness of regional outlets, supporting unique branch identity while upholding corporate standards.
- Supported management in handling customer influx and providing individuals with tailored experiences, building valuable connections with public and relaying feedback to company leadership.
- Promoted branch profitability and sales goal achievement by establishing rigorous daily, weekly and monthly targets.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Server
La Résidence Saint Raphael
02.2021 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Volunteer
Camp Kinkora
06.2019 - 08.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events
- Facilitated community outreach to expand participation and support
Education
High School Diploma -
École Secondaire Pierre-Laporte
Mount Royal, QC06.2022
Skills
- Customer Needs Assessments
- Operational Procedures
- Leadership Competency
- Team Goals
- Customer Service
- Attention to Detail
- Delegation and Supervision
- Daily specials memorization
- Dining area maintenance
- To-go order preparation
- Cash handling
Timeline
Server
La Résidence Saint Raphael
02.2021 - 05.2022
Area Leader
McDonald's
11.2020 - Current
Volunteer
Camp Kinkora
06.2019 - 08.2019
High School Diploma -
École Secondaire Pierre-Laporte
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