A Certified Business Analysis and Project Management Professional with over 8 years of experience in facilitating strategic delivery of result-oriented solutions in different business operations. Adept communicator with strong experience in project monitoring, program coordination, stakeholder engagement and relationship management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Assistant
Domestic Network Branch (IRCC)
04.2023 - Current
Enter, validate and review data using the system software like Global Case Management System (GCMS)
Handles confidential and sensitive information by accessing office information using a secured, encrypted platform
Frequently access the use of program delivery instructions and updates for efficient service in day-to-day activities
Responsible for responding to urgent clerical and administrative task and delivering services related to immigration and update profiles
Follow communication procedures, guidelines and policies to deliver best practices to clients
Provides timely, accurate, and best-in-class assistance in resolving client enquiries, requests and complaint using in-house tools and through independent problem solving
Handles confidential and sensitive information by accessing office information using a secure, encrypted platform
Receiving, reviewing and completing incoming correspondence; sending request letters to clients through outgoing correspondence where necessary.
Project Coordinator
Top Hills Consulting Inc
02.2022 - Current
Coordinating with various stakeholders, including architects, engineers, faculty members, and administrative staff, to ensure alignment with the institution's goals and vision
Responsible for contacts with senior managers, senior technical staff, employees, clients, and internal/external stakeholders
Assign specialists to work groups and projects, and schedule their work by setting target dates and milestones
Work closely with the project team to establish a comprehensive timeline and budget, identifying potential risks and implementing mitigation strategies
Facilitate effective communication among team members and stakeholders, ensuring that everyone remained informed and engaged throughout the project
Play a crucial part in resolving challenges that arose during construction, such as unforeseen structural issues and logistical concerns.
Project Officer
Dorben Polytechnic Abuja
08.2017 - 11.2021
Led all aspects of projects, including capacity planning, resource allocation, project documentation, client engagement, and change management
Developed and implemented management plan for all project and lead the project delivery team
Prepared business cases and facilitated meetings with stakeholder to justify project value
Provided technical guidance and direction to the work teams and projects
Evaluates their performance and recommends training, provides counselling on career paths and facilitate career advancement within the team
Contributed to the project's success by minimizing disruptions and ensuring the timely delivery of the completed building.
Project Assistant
Dorben Polytechnic Abuja
01.2012 - 08.2017
Supported on key technologies and frameworks on which to base solutions, to determine options and alternatives, and to obtain agreement on requirements for services or on the resolution on technical issues
Conducted regular site visits to assess construction progress and adherence to design specifications
Additionally, I implemented quality assurance measures to guarantee the longevity and functionality of the newly constructed facility, by identifying potential risks early
Addressed and resolved project risks, roadblocks, and obstacles while securing resources to efficiently complete deliverables.
Education
Bachelor of Science - Business Administration
03.2017
Higher National Diploma - Business Administration
12.2007
National Diploma - Business Studies
04.2004
Skills
Initiating and negotiating Skills
Excellent communication skills
Excellent stakeholders Management skills
Strong analytical, problem-solving
Attention to details and good listening skill
Emotional Intelligence skill
Expert in Agile & Waterfall Methodologies
Legislation, Policy and Procedure compliance
Training and Facilitation
Process Flow & Workflow
Certification
Project Management Professional PMP, Project Management Institute (PMI)
Certified Business Analysis Professional CBAP, International Institute of Business Analysis (IIBA)
Tools And Applications
GCMS, MS Office Suite, (MS Word, MS Excel, PowerPoint, Outlook, SharePoint), MS Project, MS Visio, Power BI, Confluence, Azure Dev Ops, Google AdWords, Google Analytics, Google Suite., Teams, Zoom, WebEx, Google meet.
Timeline
Program Assistant
Domestic Network Branch (IRCC)
04.2023 - Current
Project Coordinator
Top Hills Consulting Inc
02.2022 - Current
Project Officer
Dorben Polytechnic Abuja
08.2017 - 11.2021
Project Assistant
Dorben Polytechnic Abuja
01.2012 - 08.2017
Bachelor of Science - Business Administration
Higher National Diploma - Business Administration
National Diploma - Business Studies
Project Management Professional PMP, Project Management Institute (PMI)
Certified Business Analysis Professional CBAP, International Institute of Business Analysis (IIBA)
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