Omolara Abisola Olanrewaju
Compassionate Support Worker experienced in providing emotional, social, and practical support to vulnerable individuals, including women, children, and families. Skilled in client support, community outreach, and referral to appropriate services. Committed to promoting safety, well-being, and empowerment for people facing mental health challenges, domestic violence, and social hardship.
Work History
Personal Support Worker
1 Year 7 Months- Assisted clients with daily living activities, promoting independence and comfort in their environments.
- Implemented individualized care plans, ensuring adherence to client preferences and needs.
- Monitored client health status, reporting changes to healthcare professionals for timely interventions.
- Trained new staff on best practices in personal support and care techniques.
Customer Service Representative
2 Years 5 Months- Resolved customer inquiries through various communication channels, ensuring high levels of satisfaction and loyalty.
- Collaborated with cross-functional teams to streamline service processes, enhancing operational efficiency.
- Trained new representatives on product knowledge and customer service protocols, fostering team development.
- Implemented feedback mechanisms to identify areas for improvement in service delivery and response times.
Maternal and Children Well Being
4 Years 2 Months- Conducting individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
- Identify and providing support to women experiencing domestic violence, abuse, or gender-based violence, ensuring access to appropriate healthcare, counseling, and community resources.
- Providing emotional support and basic psychosocial care to clients experiencing stress, anxiety, or pregnancy-related mental health challenges.
- Conducting screenings and assessments to identify clients at risk of domestic violence, mental health challenges, or social vulnerability and connected them with appropriate support networks.
- supporting to improved access to maternal, child, and mental health support services by educating families, facilitating referrals, and promoting awareness of available healthcare resources within the community.
Women Safety Support Worker
4 Years 4 Months- Collaborated with advocacy team to develop outreach materials for women/community with education initiatives.
- Providing emotional support and guidance to women experiencing domestic violence, abuse, and social challenges.
- Conducted community outreach and awareness programs on women's rights, gender equality, and personal safety.
- Worked fast to complete tasks and meet daily deadlines.
Education
Bachelor of Science - Faculty of Social Science
Skills
Accomplishments
Supported vulnerable populations, including pregnant women, mothers, and children, by improving access to healthcare and social support services while providing emotional and psychosocial care. Contributed to women’s rights advocacy and community outreach programs focused on gender-based violence prevention, empowerment, and awareness. Assisted in identifying at-risk individuals and ensuring timely referrals to appropriate healthcare, legal, and social support services. Recognized for professionalism, dedication, and strong commitment to client-centered support in both healthcare and community settings.