Omobola Akinfolajimi
Lagos,Nigeria
Summary
Highly experienced Food Service Supervisor with 25 years of expertise in overseeing and optimizing food service operations in various high-volume environments. Demonstrated excellence in managing diverse teams, ensuring outstanding customer service, and upholding the highest standards of food quality and safety. Proficient in inventory management, staff training, and developing efficient workflows to enhance productivity and minimize costs. Known for effective handling of customer inquiries and complaint resolution, fostering a welcoming and positive dining experience. Strong leadership and communication skills, combined with a deep passion for the food service industry, make me a dedicated and reliable professional committed to maintaining excellence in all aspects of operations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Caterer
Shoprite Nigeria
05.2010 - Current
- Maintained high standards of food quality and presentation while catering events
- Adapted quickly in fast-paced environments while managing multiple tasks at once
- Demonstrated resourcefulness when problem solving unexpected issues that arose during events
- Trained new staff members on proper etiquette, safety procedures, and job duties related to catering services
- Remained calm under pressure while dealing with difficult situations during peak hours
- Successfully handled any complaints or disputes in a professional manner.
Chief Executive Officer
Honeybols Events
02.2000 - Current
- Resolved customer complaints quickly and professionally while maintaining high standards of customer satisfaction
- Ensured all safety regulations were met according to local health codes and standards
- Utilized excellent communication skills when interacting with customers or vendors
- Monitored food preparation processes to ensure quality, freshness, and timeliness of meals served
- Trained new employees on proper sanitation techniques and safety protocols for handling food items
- Demonstrated ability to lead and motivate team members in a fast-paced environment.
Event Planner
Honeybols Events
02.1998 - Current
- Managed event planning and execution using strong attention to detail and communication skills
- Coordinated the selection of venues, catering services, entertainment acts, and other suppliers
- Supervised the set up of equipment such as stages, seating arrangements on site prior to event start time
- Provided creative solutions to challenges faced during the course of event planning process
- Monitored progress against goals throughout the duration of each project and adjusted plans accordingly
- Established event objectives with clients and developed plans to achieve these goals.
Education
LLb - Civil Justice - Law Enforcement
University of Lagos
Bachelor of Science (B.S.) - Arts
Community high school
Skills
- Food Safety Compliance
- Problem Solving
- Staff Training
- Fine Dining Expertise
- Catering Management
- Cooking Techniques
- Customer Service
- Budget Management
- Quality Control
- Team Leadership
- Conflict Resolution
- Food Preparation
Certification
- Food Handler Certification Course
- Certificate of achievement food allergen
- Certificate of participation in boot camp with Preston Bailey on crafting timeless masterpieces
Languages
English
Personal Information
Title: Food Service Supervisor
Volunteer Experience
Volunteer, Canada Winter Games, Charlottetown, PE, 02/01/23, 03/01/23, Participated in community clean-up and enrichment projects., Exercised resourcefulness while managing limited resources allocated to volunteer projects., Grew ability to work independently while completing assigned tasks without direct supervision., Observed rules and safety regulations of organization while carrying out assigned tasks.
References
References available upon request
Timeline
Caterer
Shoprite Nigeria
05.2010 - Current
Chief Executive Officer
Honeybols Events
02.2000 - Current
Event Planner
Honeybols Events
02.1998 - Current
LLb - Civil Justice - Law Enforcement
University of Lagos
Bachelor of Science (B.S.) - Arts
Community high school
- Food Handler Certification Course
- Certificate of achievement food allergen
- Certificate of participation in boot camp with Preston Bailey on crafting timeless masterpieces
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