Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Omkar Patil

Toronto,Ontario

Summary

Detail-oriented accounting and customer service professional with expertise in client engagement, meaningful interactions, problem-solving, and leveraging technology to deliver exceptional customer experiences. Adept at taking a client-centric approach, working collaboratively as part of an inclusive team, and continuously expanding financial expertise through a passion for learning. Seeking a role to contribute to organizational success while upholding values of trust and teamwork.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Guest Services Representative

Rogers Centre - Legends
Toronto
03.2024 - Current
  • Ensured guest satisfaction through exceptional customer service, demonstrating client engagement skills
  • Maintained cleanliness and restocked inventory, exhibiting attention to detail
  • Collaborated with team members, promoting inclusive teamwork and a positive work environment.

Server

EDEN
Toronto
12.2023 - 03.2024
  • Delivered exceptional customer service, prioritizing client engagement and meaningful interactions
  • Coordinated with kitchen and bar staff, fostering inclusive teamwork and relationship-building
  • Provided excellent service throughout the dining experience, exhibiting a goal-oriented approach.

Table Games Dealer

CNE Casino
Toronto
06.2023 - 09.2023
  • Handled cash transactions and managed bets in a fast-paced environment, exhibiting flexibility
  • Engaged with diverse customers, leveraging empathy and interpersonal communication skills
  • Upheld professionalism and integrity standards, demonstrating accountability and values alignment.

Customer Service Associate

Mr.Puffs
Scarborough
04.2023 - 06.2023
  • Assisted in opening and closing duties, showcasing time management skills
  • Responded to guest inquiries and addressed concerns, delivering exceptional customer experiences through a client-centric approach
  • Collaborated with kitchen staff, exhibiting teamwork and coordination abilities
  • Maintained cleanliness and organization, demonstrating attention to detail
  • Processed payments using POS systems, leveraging technology proficiency and digital savvy.

Assistant Accountant

CA Pavan Joshi & Co.
Pune, India
03.2021 - 03.2022
  • Managed day-to-day accounting tasks, leveraging technology proficiency and attention to detail
  • Prepared and filed GST and income tax returns, ensuring compliance with applicable laws and regulations
  • Conducted data entry and maintained accurate financial records using accounting software
  • Assisted in audits, risk assessments, and evaluations, demonstrating problem-solving abilities and listening skills
  • Collaborated with auditing teams, exhibiting teamwork and relationship-building skills
  • Prepared financial statements and reports, showcasing financial expertise
  • Responded to stakeholder inquiries, utilizing interpersonal communication skills
  • Resolved client issues and managed client relations through client engagement strategies and a client-centric approach
  • Streamlined operations through a goal-oriented approach and continuous learning.

Education

PGDM - Financial Planning

Centennial College
Scarborough, ON
08-2023

Bachelor of Commerce - Commerce

Modern College
Pune, India
05-2021

PGDM - Business Analytics

George Brown College
Toronto, ON

Skills

  • Financial Concepts
  • Customer service
  • Interpersonal communication
  • Professionalism
  • Integrity
  • Emotional intelligence
  • Customer experience
  • Teamwork & Coordination
  • Self motivated
  • Attention to detail
  • compliance & Adaptability
  • Problem resolution
  • Digital savvy
  • Client engagement
  • Relationship-building
  • Goal-oriented approach
  • Advice-Based solutions

Certification

  • Canadian Securities Course (CSC)
  • Life License Qualification Program (LLQP)
  • Professional Business Accountant (PBA)

Languages

English
Full Professional
Hindi
Native/ Bilingual
Marathi
Native/ Bilingual

Timeline

Guest Services Representative

Rogers Centre - Legends
03.2024 - Current

Server

EDEN
12.2023 - 03.2024

Table Games Dealer

CNE Casino
06.2023 - 09.2023

Customer Service Associate

Mr.Puffs
04.2023 - 06.2023

Assistant Accountant

CA Pavan Joshi & Co.
03.2021 - 03.2022

PGDM - Financial Planning

Centennial College

Bachelor of Commerce - Commerce

Modern College

PGDM - Business Analytics

George Brown College

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Omkar Patil