A dedicated and dynamic professional with a Baccalaureate Degree in Business Management and a Post-Baccalaureate Diploma in North American Business Management. Proven experience in managing teams and operations in fast-paced environments, as demonstrated by the role of Assistant Manager at McDonald's and an HR Internship at Teledyne Technologies. Skilled in coordinating events, handling customer interactions, and assisting in payroll operations. Adept at creating impactful presentations and managing day-to-day administrative tasks. Seeking to leverage these skills and experiences in a challenging new role.
Oversee daily operations and manage the entire crew during shifts.
- Handle guest interactions, ensuring high-quality customer service and satisfaction.
- Resolve any issues or conflicts that arise during shifts.
- Assist in maintaining inventory and managing supplies.
- Ensure adherence to health and safety regulations.
- Managed and coordinated company events such as "Bring Your Kids to Work Day", "Thinking Thursdays", "Mentor Match", the annual holiday party, and awards ceremonies.
- Created and presented PowerPoint presentations for various company events and initiatives.
- Assisted in payroll operations, including the management of sick leaves and vacation pay.
- Provided clerical and administrative support to Human Resources executives.
- Compiled and updated employee records (hard and soft copies).
- Attended meetings with hiring managers to discuss staffing needs and strategies for filling open positions.