Omid Sultani
Toronto,Canada
Summary
Experienced results-driven professional with a strong background in business management, HR, education, operations, and customer service. Demonstrated expertise in team leadership, process optimization, strategic planning, and client relations across diverse industries including technology, marketing, education, transportation, and entrepreneurship. Proficient in facilitation, training, analysis, and effective communication in multiple languages.
Overview
15
15
years of professional experience
Work History
Owner & Director
Clever Cleaning Company
01.2023 - Current
- Established and manage a cleaning business specializing in residential and commercial services
- Oversee staff recruitment, client relations, marketing, and financial operations
- Implement quality control measures to ensure high customer satisfaction
Driver (Self-Employed)
Uber & Lyft
03.2019 - Current
- Provided safe, efficient, and customer-friendly rideshare services across the GTA
- Managed scheduling, navigation, and customer service while maintaining a high rating
Volunteer Instructor & Advisor
Newcomer Support Services
01.2019 - Current
- Provided English language instruction and career coaching for newcomers
- Assisted with resume writing, job search strategies, and cultural integration
- Facilitated workshops on networking, workplace skills, and settlement guidance
Supervisor
TTM Technologies
04.2022 - 12.2023
- Supervised PCB manufacturing, RF components, and microelectronic assembly operations
- Led a team of production staff, ensuring compliance with safety and quality standards
- Improved efficiency and production workflow using Lean principles
HR Manager
iBrander
01.2021 - 04.2022
- Recruited and managed designers, developers, and marketing professionals
- Implemented HR policies, performance evaluations, and training programs
- Led team-building initiatives to improve collaboration and productivity
Instructor – Agriculture Faculty
Herat University
01.2015 - 11.2015
- Developed and conducted training programs for students to enhance their skills
- Guided students in career development and job search strategies
Reporting Manager
NAB Marketing & Distribution Ltd (Authorized by MTNA)
12.2013 - 10.2015
- Prepared operational, strategic, and financial reports for executive decision-making
- Managed multiple projects, data analysis, and performance tracking
- Led meetings between internal teams and external partners to improve workflow
English Instructor
Skills Training Center
01.2010 - 10.2015
- Designed and delivered English language learning programs
- Engaged students through interactive lessons and skill-based assessments
Education
Business Management Diploma -
Citi College
02-2025
Master’s - Agricultural Economics
Washington State University
11-2018
MBA – Master of Business Administration -
University of The Potomac
06-2017
Bachelor of Science - Agronomy
Herat University
03-2013
Certificate in Business Administration -
ACCI
12-2011
ICDL Certificate - MS Office, Computer Skills
Herat University
08-2011
Skills
- Business Operations & Management
- HR & Team Leadership
- Process Optimization & Data Analysis
- Project Coordination & Reporting
- Customer Service & Client Relations
- Marketing & Sales Strategies
- English Instruction & Training
- Multilingual: English, [Other Languages You Speak]
- Tech Skills: MS Office (Excel, Word, PowerPoint), GIS, Agile, Lean
- Strong communication skills
- People management
Timeline
Owner & Director
Clever Cleaning Company
01.2023 - Current
Supervisor
TTM Technologies
04.2022 - 12.2023
HR Manager
iBrander
01.2021 - 04.2022
Driver (Self-Employed)
Uber & Lyft
03.2019 - Current
Volunteer Instructor & Advisor
Newcomer Support Services
01.2019 - Current
Instructor – Agriculture Faculty
Herat University
01.2015 - 11.2015
Reporting Manager
NAB Marketing & Distribution Ltd (Authorized by MTNA)
12.2013 - 10.2015
English Instructor
Skills Training Center
01.2010 - 10.2015
Business Management Diploma -
Citi College
Master’s - Agricultural Economics
Washington State University
MBA – Master of Business Administration -
University of The Potomac
Bachelor of Science - Agronomy
Herat University
Certificate in Business Administration -
ACCI
ICDL Certificate - MS Office, Computer Skills
Herat University
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