Omid Sultani
Toronto,Canada
Summary
Experienced results-driven professional with a strong background in business management, HR, education, operations, and customer service. Demonstrated expertise in team leadership, process optimization, strategic planning, and client relations across diverse industries including technology, marketing, education, transportation, and entrepreneurship. Proficient in facilitation, training, analysis, and effective communication in multiple languages.
Overview
15
15
years of professional experience
Work History
Owner & Director
Clever Cleaning Company
2023.01 - Current
- Established and manage a cleaning business specializing in residential and commercial services
- Oversee staff recruitment, client relations, marketing, and financial operations
- Implement quality control measures to ensure high customer satisfaction
Driver (Self-Employed)
Uber & Lyft
2019.03 - Current
- Provided safe, efficient, and customer-friendly rideshare services across the GTA
- Managed scheduling, navigation, and customer service while maintaining a high rating
Volunteer Instructor & Advisor
Newcomer Support Services
2019.01 - Current
- Provided English language instruction and career coaching for newcomers
- Assisted with resume writing, job search strategies, and cultural integration
- Facilitated workshops on networking, workplace skills, and settlement guidance
Supervisor
TTM Technologies
2022.04 - 2023.12
- Supervised PCB manufacturing, RF components, and microelectronic assembly operations
- Led a team of production staff, ensuring compliance with safety and quality standards
- Improved efficiency and production workflow using Lean principles
HR Manager
iBrander
2021.01 - 2022.04
- Recruited and managed designers, developers, and marketing professionals
- Implemented HR policies, performance evaluations, and training programs
- Led team-building initiatives to improve collaboration and productivity
Instructor – Agriculture Faculty
Herat University
2015.01 - 2015.11
- Developed and conducted training programs for students to enhance their skills
- Guided students in career development and job search strategies
Reporting Manager
NAB Marketing & Distribution Ltd (Authorized by MTNA)
2013.12 - 2015.10
- Prepared operational, strategic, and financial reports for executive decision-making
- Managed multiple projects, data analysis, and performance tracking
- Led meetings between internal teams and external partners to improve workflow
English Instructor
Skills Training Center
2010.01 - 2015.10
- Designed and delivered English language learning programs
- Engaged students through interactive lessons and skill-based assessments
Education
Business Management Diploma -
Citi College
2025-02
Master’s - Agricultural Economics
Washington State University
2018-11
MBA – Master of Business Administration -
University of The Potomac
2017-06
Bachelor of Science - Agronomy
Herat University
2013-03
Certificate in Business Administration -
ACCI
2011-12
ICDL Certificate - MS Office, Computer Skills
Herat University
2011-08
Skills
- Business Operations & Management
- HR & Team Leadership
- Process Optimization & Data Analysis
- Project Coordination & Reporting
- Customer Service & Client Relations
- Marketing & Sales Strategies
- English Instruction & Training
- Multilingual: English, [Other Languages You Speak]
- Tech Skills: MS Office (Excel, Word, PowerPoint), GIS, Agile, Lean
- Strong communication skills
- People management
Timeline
Owner & Director
Clever Cleaning Company
2023.01 - Current
Supervisor
TTM Technologies
2022.04 - 2023.12
HR Manager
iBrander
2021.01 - 2022.04
Driver (Self-Employed)
Uber & Lyft
2019.03 - Current
Volunteer Instructor & Advisor
Newcomer Support Services
2019.01 - Current
Instructor – Agriculture Faculty
Herat University
2015.01 - 2015.11
Reporting Manager
NAB Marketing & Distribution Ltd (Authorized by MTNA)
2013.12 - 2015.10
English Instructor
Skills Training Center
2010.01 - 2015.10
Business Management Diploma -
Citi College
Master’s - Agricultural Economics
Washington State University
MBA – Master of Business Administration -
University of The Potomac
Bachelor of Science - Agronomy
Herat University
Certificate in Business Administration -
ACCI
ICDL Certificate - MS Office, Computer Skills
Herat University