Dynamic Application Support Analysts are committed to optimizing system performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Landscaping
The Grounds Pro Property Services
04.2024 - Current
Lawn Maintenance, Spring Cleanup & sodding
Assisted clients in selecting suitable grass types for their specific landscaping goals and environmental conditions.
Maximized plant health with proper care techniques such as watering schedules suited for each type of vegetation used in landscaping projects.
Contributed to a well-maintained outdoor space by assisting with landscaping tasks, such as pruning bushes and removing debris from walkways.
Promoted environmental sustainability with the use of organic fertilizers and eco-friendly landscaping practices.
Exceptional leadership skills led a motivated team towards completing complex landscaping installations within given timeframes.
Garden Design & Installation
Collaborated with landscaping teams to ensure seamless integration of pool structures into outdoor living spaces, enhancing the overall aesthetic appeal and functionality of clients'' properties.
Graphic Designer and Creative Designer
BIBLE COMMUNICATION CENTER
12.2023 - Current
Developed creative design for print materials, brochures, banners, and signs.
Created engaging social media graphics that drove user engagement and increased online visibility.
Conceptualized creative designs for print materials, banners, and signs.
Created digital image files for use in digital and traditional printing methods.
Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
Employed design fundamentals when selecting typography, composition, layout, and color in design work.
Developed graphics and visual content for social media campaigns.
Developed portfolios highlighting artistic styles and abilities to present to gallery owners and others interested in work.
Conceptualized innovative logo designs for businesses, enhancing their corporate image and market presence.
Smartec Techinal Operator
Salvi lighting Rwanda LTD
05.2023 - 12.2023
Smartec System Operation, Monitoring and Maintenance
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Maintained high-quality work standards by conducting thorough inspections of completed projects.
Managed inventory control efficiently, ensuring availability of necessary parts and equipment at all times.
Reduced energy consumption for better sustainability with the implementation of LED lighting technologies.
Supervised training of new construction and extraction workers on safety practices and procedures.
Sourced suppliers and purchased necessary materials for work.
Communicated with stakeholders on job milestones.
Worked on various high-rise commercial and residential projects to rough, rehabilitate, and maintain electrical systems.
Smart City Street Light Controlling
LoRa and Zigbee Communication
Electronic Devices maintenance
Chief Technology Officer (CTO)
WatchIT Group LTD
06.2020 - 07.2023
Provide IoT projects by making the smart world and developing education tool kits intending to build a strong STEM capacity for driving innovation.
Performed comprehensive risk analysis before starting any new venture or adopting untested technological frameworks.
Enhanced IoT system efficiency by optimizing device connectivity and data transfer protocols.
Established a culture promoting continuous learning and improvement thereby encouraging the workforce to experiment with new ideas and approaches.
Developed custom IoT solutions for clients, resulting in improved performance and costeffectiveness.
Resolved issues related to operational components for LAN, WAN and voice systems.
Optimized IT infrastructure by streamlining processes and implementing cutting-edge technologies.
Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
Aligned IT strategy with organizational goals, fostering collaboration between technical and non-technical stakeholders.
Managed company-level architecture, platform and data configuration processes and implementation protocols.
Developed talent pipeline by mentoring junior staff members and implementing comprehensive training programs for the entire team.
Established and maintained strong relationships with customers, vendors and strategic partners.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Communicated business performance, forecasts and strategies to investors and shareholders.
IoT system developer, circuit production & IoT Trainer
Embedded System, Analog and Digital Electonics Head
Manufacturing Education tool kit (Menya IoT kits)
Smart projects like Smart (City, Agriculture, Home, Office, ..)
Sales and Customer Service Team leader
IoT Developer
NETOT LAB
08.2019 - 09.2020
Collaborated with cross-functional teams to ensure seamless integration of new features.
Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
Debugged complex software issues, leading to a more stable product release.
Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
Mentored junior developers, fostering a collaborative learning environment and supporting professional growth.
Contributed innovative ideas during brainstorming sessions, driving project success through creative problemsolving.
Developed software for desktop and mobile operating systems.
Architected data engineering pipelines to support machine learning performance.
IoT System Developer: IoT Projects for Smart Homes & Smart Cities.
System management
Engineered software components for automation hardware such as microcontrollers and sensors.
Debugged software at rudimentary signal level, analyzing performance and diagnosing faults.
Performed high-level coding in various programming languages.
Sales Associate
LMG Inc.
Ottawa, ON
04.2024 - 05.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Worked flexible hours across night, weekend, and holiday shifts.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Learned and adapted quickly to new technology and software applications.
Strengthened communication skills through regular interactions with others.