OMERA SAYYADA PIRZADA

BScN student with clinical experience in long-term care, medical-surgical, and mental health settings. Skilled in delivering patient-centered care, supporting daily living activities, and collaborating with interprofessional healthcare teams. Seeking Clinical Nurse Extern position to enhance clinical skills and contribute effectively to patient outcomes.

 Customer Experience Consultant                                                            06/2023 - Present

 Whitby Subaru | Whitby, Ontario

• Communicate with clients via phone for all service appointments and service inquiries
• Work with clients through any concerns while maintaining a professional rapport
• Meet daily company goals as set out by the standards of practice

Screener                                                                                                       01/2021 - 08/2021 

Michael Garron Hospital | East York, Ontario

• Screened patients and visitors while following hospital infection protocols
• Collected and documented patient information accurately
• Transported patients safety between departments (portering)
• Maintained patient confidentiality and professionalism at all times

• Strong customer service skills
• Proficient computer skills, educated in computer programs such as Microsoft Office and Excel
• Excellent English communication skills, both verbal and written
• Fluent in Urdu
• 60wpm typing with >90% accuracy
• Proficient Meditech skills