Omer Issa
Vancouver,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Yasma Restaurant
01.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
La Patcha Pizza
Front Customer Service
03.2021 - 12.2021
- Liaised with internal departments to optimize productivity and efficiency.
- Formed personal rapport with customers to promote repeat business and skillfully represent organization.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
Front Customer Service
Pizza Hut
12.2020 - 04.2021
- Greeted and verified members and guests upon entry to optimize security.
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
- Communicated reservation rates and information using suggestive selling techniques to increase occupancy and revenue.
- Kept abreast of in-house and area functions to answer questions and concerns in-person and on telephone.
Education
No Degree - English
Vancouver Community College
Vancouver, BC06.2021
High School Diploma -
Vancouver Technical Secondary School
Vancouver, BC06.2020
Skills
- Guest Relations Management
- Relationship Management
- Service Prioritization
- Guest Seating
- Point of Sale Operation
- Order Accuracy
- Customer service mindset
- communicating and problem-solving simultaneously in different languages
Languages
English
Professional Working
Arabic
Native or Bilingual
Timeline
Server
Yasma Restaurant
01.2022 - Current
La Patcha Pizza
Front Customer Service
03.2021 - 12.2021
Front Customer Service
Pizza Hut
12.2020 - 04.2021
No Degree - English
Vancouver Community College
High School Diploma -
Vancouver Technical Secondary School
Similar Profiles
Polina ZyabrevaPolina Zyabreva
Front of House Supervisor/Server at Yasma RestaurantFront of House Supervisor/Server at Yasma Restaurant
Joselin QuinterosJoselin Quinteros
Bartender at The Restaurant People / S3 RestaurantBartender at The Restaurant People / S3 Restaurant
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Lucheng ZhouLucheng Zhou
Intern at INGSHI Information Technology Co., Ltd.Intern at INGSHI Information Technology Co., Ltd.
Ellie CouzinsEllie Couzins
Volunteer at Louis Brier Home & HospitalVolunteer at Louis Brier Home & Hospital