Omer Idris
Toronto,ON
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation. Experienced in transforming customer service standards, leading and supervising operational and sales team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
General Manager/Owner/Operator
Alfu Embroidery
07.2018 - 06.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training and schedules.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed day-to-day business operations.
- Maximized efficiency by coaching and mentoring personnel on, industry practices, company procedures, and technology systems.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
- Consulted with customers to assess needs and propose optimal solutions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Analyzed market trends and competitor activities to create competitive advantages.
- Collaborated with cross-functional teams to develop innovative solutions.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Operate and maintenance embroidery and related machinery.
Education
Degree in Accounting And Finance - Accounting And Finance
St. Mary University Collage
Addis Abeba, Ethiopia 06.2018
Skills
- Customer Experience
- Coaching and Mentoring
- Customer Relations
- Balanced Work Ethic
- People and Culture
- Approachable and Outgoing
- Results Orientation
- Machinery maintenance and repairs
Languages
English
Professional Working
Timeline
General Manager/Owner/Operator
Alfu Embroidery
07.2018 - 06.2023
Degree in Accounting And Finance - Accounting And Finance
St. Mary University Collage
Similar Profiles
Nora SihotaNora Sihota
Shop Hand at E-Zone EmbroideryShop Hand at E-Zone Embroidery
Neil BrownNeil Brown
Sales manager at Ace Embroidery LimitedSales manager at Ace Embroidery Limited
Nathaniel OsthusNathaniel Osthus
Manufacturing Technician at Oliviers Silkscreen and EmbroideryManufacturing Technician at Oliviers Silkscreen and Embroidery
Angelica AbuqueAngelica Abuque
Home Childcare Provider at BRADLEY MAZDAHome Childcare Provider at BRADLEY MAZDA
Danish KhanDanish Khan
Assistant Project Manager/Estimator at Pacific Paving LtdAssistant Project Manager/Estimator at Pacific Paving Ltd