Summary
Overview
Work History
Education
Skills
Timeline
Generic

Omar Yassine

Toronto,Ontario

Summary

Responsible and proficient in handling money, restocking merchandise and helping customers locate products. Also very diligent and cautious when handling products during deliveries and such. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

4
4
years of professional experience

Work History

Delivery Courier

Prospect Courier
12.2019 - 10.2023
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Verified package information to check for accuracy and completeness.
  • Contacted customers to confirm delivery details and locations.
  • Utilized GPS navigation systems to navigate faster routes.
  • Escalated issues to supervisor for immediate remediation.
  • Tracked delivery status and updated customers for expected delivery time.
  • Built professional relationships with customers and business partners to establish trust and credibility.

Oil Changer

Great Canadian Oil Change
02.2022 - 02.2023
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Dismounted and mounted tires to perform air checks, rotations, and rebalances.
  • Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
  • Computed and recorded totals and transactions using our system and database.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Greeted customers and answered questions about oil changes and other services.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.

Pastry Chef

Patisserie Royale
06.2021 - 11.2021
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
  • Personalized creations for holidays, weddings, graduations, and personal events.
  • Oversaw purchasing, storage, and use of kitchen supplies.
  • Managed in-store, pick-up orders and catering needs.
  • Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
  • Followed food safety standards when handling ingredients.
  • Cut and shaped dough for pies, rolls and other pastries.
  • Cleaned and maintained kitchen equipment and oven.
  • Packaged finished products for sale.
  • Handled customers when required in the front.
  • Processed customer orders and payment transactions.

Education

High School Diploma -

Sir John A. Macdonald Collegiate Institute
Toronto, ON
06.2022

Skills

  • Customer Satisfaction
  • Recordkeeping Requirements
  • Brand Loyalty
  • Customer Inquiries
  • Order Accuracy
  • Problem Resolution
  • Customer Experience
  • Customer Retention
  • Material Handling Equipment
  • Monthly Inventory

Timeline

Oil Changer

Great Canadian Oil Change
02.2022 - 02.2023

Pastry Chef

Patisserie Royale
06.2021 - 11.2021

Delivery Courier

Prospect Courier
12.2019 - 10.2023

High School Diploma -

Sir John A. Macdonald Collegiate Institute

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Omar Yassine