Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
11
11
years of professional experience
2016
2016
years of post-secondary education
Work History
Correctional Sergeant
California Department of Corrections and Rehabilitation
Corcoran
01.2023 - 04.2024
Supervised daily operations within correctional facility environment.
Enforced rules and regulations to maintain safety and security.
Conducted inmate inspections and searches to prevent contraband possession.
Documented incidents and prepared reports for administrative review.
Trained new staff on safety protocols and procedures in corrections environment.
Collaborated with law enforcement officers during emergency situations to ensure safety.
Supervised subordinate officers in their daily duties.
Reviewed incident reports and other documentation submitted by subordinates.
Investigated allegations of misconduct by inmates and staff members.
Briefed superiors of incidents and misconduct and recommended disciplinary actions.
Interacted with community organizations to facilitate reintegration programs for released inmates.
Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
Communicated information regarding security, safety and operations through chain of command.
Participated in regular meetings with senior management to discuss operational needs and objectives.
Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
Correctional Officer
California Department of Corrections and Rehabilitation
Delano
11.2020 - 01.2023
Monitored inmate behavior to ensure safety and compliance with facility rules.
Conducted security checks on cells and common areas regularly throughout shifts.
Responded to emergencies, applying de-escalation techniques to manage conflicts.
Completed reports on incidents, documenting details for administrative review.
Collaborated with staff to maintain order during inmate movements and activities.
Enforced facility policies while maintaining a professional demeanor with inmates.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
Inspected locks, window bars, doors, and security systems to support escape prevention.
Correctional Officer
California Department of Corrections and Rehabilitation
Coalinga
07.2015 - 11.2020
Monitored inmate behavior to ensure safety and compliance with facility rules.
Conducted security checks on cells and common areas regularly throughout shifts.
Responded to emergencies, applying de-escalation techniques to manage conflicts.
Collaborated with staff to maintain order during inmate movements and activities.
Enforced facility policies while maintaining a professional demeanor with inmates.
Participated in regular drills to prepare for potential security threats or breaches.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Inspected cells and conducted random searches of common areas.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Restaurant Manager
Taqueria la unica
Strathmore
07.2013 - 04.2015
Oversaw daily restaurant operations and maintained high service standards.
Managed staff schedules and ensured adequate coverage during peak hours.
Trained new employees on customer service protocols and menu details.
Implemented inventory management practices to reduce waste and control costs.
Coordinated with suppliers to ensure timely delivery of fresh ingredients.
Monitored food safety procedures to comply with health regulations.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Supervised and trained staff in customer service, food handling, and safety protocols.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Maintained detailed records of sales transactions and daily shift reports.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Education
Correctional Training
Correctional Training Center
Galt, CA
04.2015 - 07.2015
Strathmore High School
Strathmore, CA
Skills
Inmate supervision
Incident documentation
Safety enforcement
Conflict de-escalation
Staff training
Operational collaboration
Policy enforcement
Report analysis
Communication skills
Leadership skills
Problem solving
Attention to detail
Counseling techniques
Administration
Records maintenance
Manage schedules
Organizational skills
Task prioritization
Analytical skills
Criminal justice
Reporting and documentation
Professionalism
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Correctional Sergeant
California Department of Corrections and Rehabilitation
01.2023 - 04.2024
Correctional Officer
California Department of Corrections and Rehabilitation
11.2020 - 01.2023
Correctional Officer
California Department of Corrections and Rehabilitation