Omar Tapia
Sonoma
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
14
14
years of professional experience
2014
2014
years of post-secondary education
Work History
Server
La Casa Restaurant
Sonoma
01.2012 - Current
- Recommended menu items based on customer preferences and dietary needs.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Depot Hotel Restaurant And Garden
Sonoma
03.2023 - 12.2025
- Provided exceptional customer service in a fast-paced restaurant environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality.
- Managed table assignments and maintained cleanliness throughout dining areas.
- Handled cash transactions accurately during busy shifts with efficiency.
- Upsold menu items to enhance guest dining experience and satisfaction.
- Communicated effectively with guests to address inquiries and special requests.
- Maintained knowledge of daily specials and restaurant policies for guest information.
- Performed opening and closing duties such as setting up the dining area, restocking supplies. Was a key holder, had access to restaurant during closed hours to do deep cleaning.
Server
B&V Whiskey Bar & Grille
Sonoma
01.2014 - 01.2017
- Managed table assignments to optimize guest seating and flow.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
Sonoma Valley High School
Sonoma, CaliforniaSkills
- Menu recommendation
- Order accuracy
- Cash handling
- POS operation
- Bilingual
- Fine dining experience
- Bartender skills
- Team collaboration
- Effective communication
- Attention to detail
- Guest engagement
- Food safety
- Food and beverage pairings
- Multitasking and organization
- Food running
Timeline
Server
Depot Hotel Restaurant And Garden
03.2023 - 12.2025
Server
B&V Whiskey Bar & Grille
01.2014 - 01.2017
Server
La Casa Restaurant
01.2012 - Current
Sonoma Valley High School