Strong leader and problem-solver who uses independent decision-making skills and sound judgment to positively impact the task at hand.
Management of time has been a key component to the ability to become reliable, dependable and trustworthy
Overview
10
10
years of professional experience
Work History
Owner/Operator
OPM OMAR’S PROPERTY MAINTENANCE INC
06.2021 - Current
Managed day-to-day business operations.
Operated with safety and skill to avoid accidents and delays.
Maintained daily, legible log book and submitted corresponding documents during the winter months for liability purposes.
Increased customer satisfaction by providing high-quality services and timely communication.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess wants and needs during the summer months for outdoor projects. During the winter months with snow removal services it is very important that our customers are taken care of in a timely manner due to slip and fall claims and safety reasons.
Ensured compliance with current regulations, maintaining proper documentation and licensing requirements.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Kept all working and storages areas well-organized and made sure equipment is properly functional to promote business performance and cleanliness.
Created a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Trained and motivated employees to perform daily business functions.
Implemented effective financial management practices, improving cash flow and profitability.
Assessed income and expenses and adapted plans to improve profit levels.
Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success. Incorporated Incentives for production during jobs when deadlines were met.
Optimized workflow throughout the years to enhance production for crews.
Contributed positively to the local community through involvement in various events or charitable organizations.
Collaborated with industry partners and other contractors on certain projects to complete projects at a faster pace to maintain a schedule during busy periods of buisness.
Improved safety standards by regularly reviewing protocols and implementing necessary updates.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents year round.
Utilized GPS and other navigation tools to plan routes and stay on schedule during snow plowing services.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions during the winter months for snow plowing services.
Construction Foreman
VIRIBUS SHOTCRETE
05.2019 - 05.2021
Supervised field crews to maximize quality and work efficiency.
Reduced safety incidents by implementing and enforcing safety guidelines and protocols.
Verified and submitted team timesheets.
Consistently met deadlines under pressure through time management.
Resolved conflicts among crew members promoting a cohesive working environment.
Coordinated materials to maintain steady flow and meet productivity objectives.
Supervised material usage to keep projects in line with budgetary restrictions due to the trade specific tasks. (Concrete)
Evaluated team member strengths and weaknesses
Checked equipment to determine if maintenance was required.
Reviewed project details to specify correct materials and equipment for job sites.
Inspected completed work to verify quality standards and compliance with criteria.
Trained new employees to learn new systems, apply best practices
Oversaw daily operations at site, keeping team production moving at a productive pace.
Trained workers in proper methods, equipment operation and safety procedures.
LEAD HAND CONCRETE
CONSOLIDATED SHOTCRETE INC / TORRENT SHOTCRETE
07.2018 - 05.2020
Helped the foreman with day-to-day operations. From concrete finishing to spraying concrete.
Ensure the crew is organized and equipment is ready prior to the arrival of concrete trucks throughout the day
Communicate with crew members to ensure the daily tasks are completed to quality standard
Correctional Officer
Ministry of Correctional Services
06.2015 - 06.2017
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Maintained accurate records of inmate using written logs as required.
Property Maintenance Manager at NSW Property Care (Specializing in property maintenance)Property Maintenance Manager at NSW Property Care (Specializing in property maintenance)