Omar Sabbagh

• Leveraged data-driven decision-making to identify opportunities for process enhancements, leading to significant cost savings.
• Monitored and evaluated engineering performance to recommend improvements.
• Assisted in developing cost-effective solutions to engineering problems.
• Led engineering teams to successfully complete projects on time and within budget.

Operations:

• Warehouse Integration: Successfully integrated multiple vendor warehouses, providing real-time inventory visibility across North American locations. Implemented automated updates for client upon goods arrival/departure.
• Robotic Process Automation (RPA):Led and contributed to various RPA initiatives, identifying bottlenecks, measuring performance, analyzing processes, and implementing solutions. Collaborated with RPA development team in ideation, design, testing, and iterative improvements.
• Actionable Notification System: Developed a scalable system enabling data-driven event notifications. Notifications were actionable, allowing users to take direct action without manual system intervention. Utilized SQL, Azure Serverless Function, Power Automate, Adaptive Cards, and SOAP API’s.

Finance:

• Automated Data Entry from PDFs: Streamlined finance processes by parsing legal letters from factoring companies, automatically updating vendor profiles and banking information. Implemented a manual ticketing system for non-parsable PDFs.
• Integrated Billing Invoicing: Developed a system to automate POD and invoice uploads to client portal, utilizing XML API.
• NetSuite Ticketing System: Created NetSuite ticketing system for pricing team to streamline RFP process.

People:

Automated Onboarding/Offboarding System: Designed and implemented end-to-end automation for onboarding, including management approval system to offer letter distribution via Docusign and automatic user profile creation in systems. Streamlined employee transfer forms to optimize internal mobility processes. Reduced onboarding timelines and enhanced data accuracy.

• Coordinated deployments of new software, feature updates and fixes.
• Streamlined development processes with efficient project management techniques, resulting in faster delivery times.
• Developed next generation integration platform for internal applications.
• Developed custom inhouse TMS utilizing Excel and VBA.
• Worked closely with management to achieve business strategic objectives utilizing software.
• Streamlined manual processes.
• Increased office efficiency over 50%, eliminating wasteful processes and duplicated efforts.
• Data analysis along with data cleanup

• Managed and helped oversee a 100-truck fleet.
• Ensured accurate customs data entry on ACE/ACI portals.
• Cultivated greenhouse accounts, expedited automotive shipments.
• Collaborated with developers to optimize business processes.
• Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.