Omar Qureshi
Ajax,Canada
Summary
Skilled Account Manager with background in B2B business development. Experience includes strategic planning, negotiation, and establishing long-term customer relationships. Strengths lie in communication skills, adaptability, and analytical thinking to drive business growth. Significant impact made through successful client retention strategies and cross-functional collaboration.
Overview
15
15
years of professional experience
Work History
Business Development Manager (Account Manager)
Belkin
Toronto, Ontario
01.2023 - Current
- Developed strategic partnerships with key industry stakeholders to enhance market presence, and increase sell-through.
- Analyzed competitor activities to inform strategic planning and improve competitive positioning.
- Facilitated presentations to senior executives on business growth opportunities and insights.
- Identified potential clients, built relationships, and negotiated contracts.
- Conducted market research to identify emerging trends and customer needs for product development.
- Negotiated contract terms and conditions with distributors and clients to maximize profitability.
Manager – Consumer Pricing & Projects
BELL MOBILITY
Mississauga, Canada
12.2017 - 04.2022
- Managed project launches / enhancements and implementing new service pricing rate card structures across all systems and sales channels.
- Led pricing strategy, end-to-end price plan build and execution for day-to-day changes, competitive responses and new pricing structure launches.
- Worked with various marketing teams to ensure channel communications and banners were accurate, effective and positioned Bell to win against competition, emphasizing speed to market.
- Implemented strategies and tactics to increase revenue, reduce costs and grow the subscriber base by providing and leveraging insights from changes in market.
- Launched Unlimited pricing structure overnight in response to competition leading to successful net additions before end of quarter – managed rollout and execution ensuring marcom / IT / channels / Go-to-market teams were up to speed and prepared for next day launch.
- Successfully managed rollout and execution for following pricing structure launches: Connect Everything, Unlimited Share and Tiered Unlimited Share – received funding and business case approval, managed and worked with timelines from various teams for efficient and timely project launches.
- Developed and sized various price increase tactics to increase in-year revenue and align subscriber base with in-market pricing ($20m+ annually).
- Worked with IT for accurate subscriber data to forecast revenue (in-year and 3-year long range plan).
- Provided weekly insights on drivers of results – shift in subscriber / tier mix, hardware costs and implications on recurring service revenue.
- Analyzed results and shared performance insights on consumer segments for key market changes (recurring charges, credits, month free offers, etc.).
- Deep dove into performance by tier / channel to drive more accurate and effective targeting for new acquisition, win-back and cross-sell offers.
- Forecasted financial impacts and provided results for discount / promo offers in market (eg. second line offer, bonus data, closing tools, etc.).
- Created volume grids for activations and hardware upgrades by region / data bucket / tier and channel to assist channels in meeting sales targets.
Manager – Revenue Forecasting
BELL MOBILITY
Mississauga, Canada
01.2016 - 12.2017
- Responsible for revenue planning, forecasting and providing value-based insights to help drive revenue targets across all segments of the postpaid customer base.
- Delivered weekly updates against monthly and quarterly plans for Wireless Service Revenue allowing executives to makes educated business decisions to improve EBITDA.
- Provided senior leaders with weekly, monthly, quarterly, budget and long-range plan outlooks.
- Revamped and further developed Monthly Recurring Charges (MRC) model increasing forecasting accuracy from before I joined team at 99.48% to 99.93% in October 2016 → 0.01% = approx. $400k.
- Worked with BI to have MRC Cube (MicroStrategy) created from raw data to understand transaction rates and improve efficiencies.
- Created calculators to forecast transactions at multiple levels (eg. Activations by segment, Contracted vs Month to Month, Smartphone vs Data, etc).
- Modified start-of-period Credit & Adjustment logic raising greater awareness in End-of-Period jump-off with Pricing team.
- Changed source for transactions in model from BI source to daily reports leading to quicker turn around on outlooks and enabling myself to communicate more effectively with teams referring to daily rates they would see.
- Changed logic to forecast MRC billings separately minimizing gap to Finance Reported Revenue and to improve in-month outlooks.
- Unpacked Hardware Upgrade MRC lift – itemized out factors leading to overall MRC lift of transaction (eg. Data Subscription Increase, Price Increase, etc.).
- Compiled overall Masterfile Wireless Service Revenue and distributed to Finance for official budgets and outlook submissions.
- Split monthly volumes into daily forecast to determine if impact will be to a bill cycle in current month or following month.
- Created results package illustrating month end results and scorecards highlighting delta vs plan. Provided insights to explain delta and impact moving forward – potential impacts to revenue and churn (retention).
- Developed revenue outlook summaries split by segment, monthly vs quarterly, YoY, MoM.
Sr. Financial Analyst – Business Decision Support, Pricing
ROGERS COMMUNICATIONS
Toronto, Canada
01.2013 - 02.2015
- Provided financial analysis and business decision support on corporate business pricing offers and overall business strategy for concept level programs and initiatives for Wireless, Wireline and Advanced Business Solutions across the Enterprise Business Unit.
- Built financial models and outlined pricing constructs that resulted in key RFP wins and revenue commitment for multiple years.
- Created templates which provided senior leadership with financial summaries outlining requirements to hit annual budget amounts; Allowed to put context to budget with insights on deviation.
- Worked with Pricing and Marketing teams to develop programs to reduce churn (improve retention rate).
- Worked with Campaign and Channel teams to develop programs to increase activations and upsell base.
- Led and modeled MSD Flextab Business Case (calculation method for recovery of Hardware Subsidy).
- Implemented partial increase in recovery formula in preparation of CRTC required date to implement new recovery method, allowing the organization to maximize on opportunity and increase in-year revenue.
- Provided financials for various revenue increasing initiatives (eg. increasing rate card, upselling customers to higher priced plans with greater value) and monitored initiatives with post-implementation reviews to determine financial impacts and operational deficiencies.
Financial / Margin Analyst – Pricing
GRAND & TOY LIMITED
Toronto, Canada
01.2011 - 01.2013
- Supported sales and business units by carrying out sales analysis, financial modeling and strategic planning to maximize gross profit and manage / maintain margins effectively.
- Implemented product additions, price adjustments and overall pricing reviews on customer accounts.
- Worked with cross-functional teams to help resolve key business issues and, recommend and implement various strategies to increase revenue and customer retention.
- Performed in-depth financial analysis to grow revenue and internal margins, which resulted in an average increased revenue rate of 5% and average increased margin rate of 1.5% across customer base.
- Created and implemented templates for effective use across business units and for presentation of financials to senior leaders.
- Considered budgets outlined by clients to find cost effective ways to maintain and strengthen relationship, without sacrificing internal margins.
- Analyzed product usage and business reviews of customers to coach Account Managers on methods to entice spend across all business categories and evaluate relationship development opportunities, leading to revenue increase.
Education
Bachelor of Commerce - Finance
Ryerson University
Toronto, ON01.2010
Skills
- Strategic planning
- Event planning
- Territory and account management
- Competitive analysis
- Contract negotiation
- Business forecasting
- Financial modeling
- Customer relationship management
- Stakeholder engagement
- Revenue forecasting
- Account development
- Market trend analysis
Talent Profile
- 8+ years Dynamic Pricing Strategy & Execution
- Forecasting & Insights
- Sales Support & Coaching
- Business Analysis
- Account Management support – business / relationship development & positioning
- Financial Planning & Modeling
- Subscriber and Revenue Models
- Impactful & Influential Communicator
- Creative & Innovative
- System Initiatives & Reporting (Business Intelligence)
Timeline
Business Development Manager (Account Manager)
Belkin
01.2023 - Current
Manager – Consumer Pricing & Projects
BELL MOBILITY
12.2017 - 04.2022
Manager – Revenue Forecasting
BELL MOBILITY
01.2016 - 12.2017
Sr. Financial Analyst – Business Decision Support, Pricing
ROGERS COMMUNICATIONS
01.2013 - 02.2015
Financial / Margin Analyst – Pricing
GRAND & TOY LIMITED
01.2011 - 01.2013
Bachelor of Commerce - Finance
Ryerson University